I deleted a custom table that was no longer needed and noticed that the dictionary entries still remain for the old table and are still active. What is best practice for handling these entries?
I'm trying to give Write access to 'Operational Status' field (which is a Read only field via Dictionary override) to a particular group but unable to do so.I'm explaining the scenario as below - In the base table cmdb_ci I've a field called Operatio...
Hello All, We have one requirement, where we have to enable the Audit History for CI (its child tables also)and Asset Tables of all the fields. Thank you.
I am trying to update a field on a CI form based on the current value using fd.data object, but I am getting an error:"Flow Designer: attempting to use undefined input = 'current' from Append Comment: no thrown error" var today = new Date().toLocaleD...
I am creating a CMDB query to find Business Service records with no relationship to Business Capabilities. When I run the query however, it show all 669 business services that match my filter. I know I only have 385.Any ideas on why the query builder...
Hello, Is there a way to not allow users to certify the task if the certified element or display element on the task is empty or inactive.Empty for Example - CI server record has certified field as Approval Group, if the same is empty then the users ...
I currently need to create a business rule that will update the parent of a child record via the cmdb_rel_ci table. For example I have a record on cmdb_ci_vm_instance. It is related as a child to a parent record on the cmdb_ci_linux_server table. Wh...
we can use the IntegrationHub ETL store app to integrate third-party data into the CMDB. cant we bring service now data instead of third party by using integration hub ETL
The main requirement for us is to track the expiration of these keys to facilitate notifications to the security teams. And possibly use this CI on ITSM tickets. We are not storing the actual key, just a representation of it. Is there a CMDB CI class...
We are trying to pull the cost center list from Workday to ServiceNow.In Flow Designer we are using the action "Look up Cost Centers" action to pull the data. When we test the flow it fetches only 100 records. We don't see any option to increase the ...
Hi Everyone, Is it possible to create an interactive filter based on the Dependecy Views.I have a Parent Application CI which has children CI's created in dependency views.I want to create an interactive filter for my incident dashboard, so that when...
Hello everyone, I wanted to know if you have any idea of how to approach this condition in flow designer, I think there's some scripting needed but I'm not sure. the conditional is the following one: and this is all I have until now:
We have recently started to use the AWS Service Graph Connector to bring data into ServiceNow for the use in Service Maps. It works fine and was easy to set up but it has shown us that the amount of data in AWS is too much to manage and is using our...
Attestation CI 'Attested' field is not updating to 'true' and 'Attestation Score' is also not updated after completing the attestation task.
Hello all, When using SCCM integration plug in, while looking at the computer form, I'm not getting information for File Systems, Running Processes, CI IPs, DNS Names for CIs, Memory Modules, or TCP Connections.I'm not seeing any downstream or upstre...
