Hi Team, Is it possible to get aging report on attributes for different CI types.Ex- Need to pull the aging report on "Environment" attribute when it was updated with some value from Null value and how many days it has Null value in it for Personal C...
Hello SNC, I have an requirement where - I need to get the list of application (*FROM : cmdb_ci_service_discovered) from *its table for any server (FROM: cmdb_ci_server). When I pass thro., script include function of server sys_id, I must get those a...
Hi Everyone,Event triggering twice through workflow event is - eud.refresh.defervar clientUtils = new SI();var checkUser = current.assigned_to;clientUtils.makeUserActive(checkUser);gs.eventQueue('eud.refresh.defer', current, '', ''); Script: akeUserA...
Hi All I have been working on Service Graph connector for HCL BigFix in ServiceNow. Need to know if anyone has information on 'BigFix ServiceNow Data Flow', mainly wanted to know the difference between the SG connector and the BigFix ServiceNow Data ...
HI All,How can we setup a scheduled job to run twice a day first one @12 pm and second one @5pm on same day. I have tried with setting run as periodically (mentioned repeat interval as 12pm and staring as 17pm) but its running only one time. Any sugg...
Wanting to add new assignment group IT Security Incidents:Would like this group to have its incidents only visible to members of the group.EX: Any incidents assigned to this group only make them visible.
Hello all, I was looking at the CMDB Dashboard/Relationship Health tabI have over 48,000 stale relationships.Can anyone tell me how to remove these? Thank you.
What is the difference between a downstream and upstream relationship?
Change ticket is only allowing one selection of CII believe I remember it was able to do multiple selections:
Hello All,We have one requirement to not run BR against some integration.Update Business Rule to ensure it does not run against DISCOVERY, JAMF and SCCM integrations. Also, any future system built installed, and configurated integrations. -> conditio...
Hello, I need assistance locating what I should privde as the "Destinatation URI" in the CiscoDNA app. I am working on this from the SN admin perspective, but not sure what exactly to tell the CiscoDNA team to use. Directions: In the Select Destinat...
Hello Service now experts,I want to map the VMware virtual machine owner with AD users. And the VM owner field should be displayed with AD user name and status of the AD account. How can I achieve this? I am a newbie to Service Now, request steps to ...
Hi,I need to create a CMDB Query that identifies servers lacking a ‘Business Service/Product’ mapping. This exercise will help us counter the Orphan servers issue.Currently, I have a query that displays servers with existing product mappings. However...
Hi, I would like to know the steps to restrict the entry of the invalid assets from being imported into ServiceNow using ServiceGraph connector. Regards,Vinitha
Hello, I am having a Transform Map for a Medical Department Table it has a field "head_doctor" which is of a reference type to User table. Now, my scenario is we have a record in Medical Department Table with head_doctor as "Francis" which is a refe...
