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SG-SCCM Operating System (OS)

garyminnick
Tera Contributor

We just implemented the new SCCM Service Graph Connector (SG-SCCM) in development, upgrading from the legacy process.  The new SG-SCCM import uses a different OS name than the legacy and causes it to flip back and forth with Discovery.  Before moving to the SG-SCCM, Server 2019 would show as "Windows 2019 Datacenter" for both the legacy SCCM and Discovery.  The new SG-SCCM will use "Windows Server 2019 Datacenter".  Looking at the legacy SCCM there is a Script Include, WindowsOSNameHelper, that seems to format the OS name.  After the first SG-SCCM run it added 9 new choices to Operating System field, all with the format that starts with "Windows Server".  Has anyone else seen this and are you creating a reconciliation rule to set either Discovery or SG-SCCM as the priority?

8 REPLIES 8

Thanks for the acknowledgement.

But that said, I don't agree with your second point. Every day I learn and rely on and learn again a lot from these search engines and advanced versions of it. And I am sure everyone has some point in their life performed some kind of search whenever they stumble upon it and found a lot of useful content. So, what I am trying to do is mixing both my experience along with other persons expertise across the internet to provide the best possible result as an answer to the post.

I would suggest you should also try them. It will help enhance your response.

According to me the wealth of knowledge over the internet is enormous, so searching it is also a form of art.

And here I am trying my best to help others in my own way.

 

Regards,

Swarnadeep Nandy

Thanks @SwarnadeepNandy - hope it didn't come across too harsh.  I know it takes multiple perspectives and I don't claim to have the only one.  Just trying to do my part to combat a perceived trend in the Community where people are posting things that lack relevance and subject matter knowledge, in the interest of making the Community a better place for users.  Sorry if your post got caught in my net.  Peace.


The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

I still do not understand the link to the Dell website.  It has no helpful information.  And given I was asking IF people were using reconciliation rules or something else should have indicated I know what a reconciliation rule is and do not need instructions on how to make one.  So, I admit, I also assumed this was a past and run job to get solution points.  It never really answered my question.  But if my question was not clear then I appreciate the time you took to post.

garyminnick
Tera Contributor

Hey @SwarnadeepNandy 

Thanks for the reply.  I have already created a rule for this.  I was asking if that is what others are doing or is there something else to consider given this was a non-issue in the SCCM legacy plugin and only presented itself with the SG-SCCM.  It is pulling the same data from SCCM but the SG-SCCM is doing something different than the legacy SCCM.  Either formatting differently or pulling the data from a different value.  That is what I was trying to find out.