Stop SG-SCCM to update Serial Number

Deepti G
Tera Contributor

‎07-21-2022 04:26 AM

How can we stop Service Graph Connector for SCCM from updating the Serial number?

The integration is successful but its sometimes updating the Serial Number value to some other invalid value comming from SCCM. i want to stop the update if the value is invalid.

how can i do that?

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Not applicable

‎07-21-2022 05:23 AM

I would recommend that you modify the script for the Cleanse Serial Number operation to add the invalid values you are seeing to it's list of invalid values to null out.

You can find the script at https://<instance-name>/nav_to.do?uri=sys_rte_eb_operation_type.do?sys_id=a829d4f20f715410d041436eef767ef1

In the Template Script field you will see there is an array of invalidStrings that you can add any invalid serial numbers you are seeing to.  This will null those values out and as a result the serial numbers will no be overwritten.

 

 

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Deepti G
Tera Contributor
In response to

‎07-21-2022 06:00 AM

Thanks,

 

will definetly look into this.

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Not applicable
In response to Deepti G

‎07-21-2022 06:11 AM

One of the benefits of this is that it is a common operation as well.  That means any invalid serial numbers you put in this script will also be invalid for other integrations, not just SCCM.

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Deepti G
Tera Contributor
In response to

‎07-28-2022 02:34 AM

the number is not fixed strings, its arbitrary values.

How can i stop the update of Serial Number completely.

 

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