The CI Type was not found in the Knowledge Base.

supareub
Tera Contributor

I have added new pattern for classifying and updating thin clients, While running pattern discovery i got "Ci Type was not found in Knowledge base"error, what does this error mean? Can someone help? i have attached , i have attached the image.

3 REPLIES 3

ahnaqvie
Tera Contributor

Having the same problem. Did you found any solution @supareub 

Thanks

Tony Branton
ServiceNow Employee

Discovery is part of the ITOM portfolio, not the CMDB. Please post this question to the ITOM forum.

Pablo Contreras
Tera Contributor

I solved this error by clicking the "Pattern Sync to Mid" UI Action on the MID Servers table and rediscovering the CI.