Trying to add additional field into Service Graph Intune Connector

[Ahmet1]

Hi, 

We are trying to get the Last Check In attribute into the CMDB as part of the Intune connector that is active, we followed Service Graph Connector for Microsoft Intune - Add... - ServiceNow Community to achieve this and noticed that we already have the attribute in the Flow Designer Actions Outputs (step Changes to the data stream action in the link provided)

However! the second step "Changes to mapping using IH-ETL" is where we are confused , I assumed this is set in the IntegrationHub however when I go into IntegrationHub Home, there is currently no Integrations showing on the list 

We used the Service Graph Connector for Intune in ServiceNow and it is pulling devices daily and updating the CMDB however it looks like the LastSync time is not mapped to any fields which is what we are trying to do. Where is the mapping set for this connector?

[paulsunny]

Any update on this issue ?

[Meghana3]

Any update?

[Jeric_ Flores2]

Hi @Ahmet1 
I think you did navigate to "Integrationhub - Import" but "Integrationhub etl" is where you need to navigate

[AJ-TechTrek]

Hi @Ahmet1 ,

Thanks for sharing the screenshot, this helps. You're using the Service Graph Connector (SGC) for Microsoft Intune, and the confusion is about where the attribute mapping (IH-ETL) is actually set, since IntegrationHub Home shows no integrations.

In Short, the mapping for Intune SGC is not in IntegrationHub Home → Integrations. It’s under IntegrationHub ETL (Data Sources & Transform Maps). You need to open the Intune → CMDB transform map and add Last Check In as a field mapping to your desired CMDB field.

How the mapping works for Intune SGC
1. Data Source & Flow Designer Action
* The Intune connector brings in raw data from Intune via an OOTB data stream action.
* You already confirmed that the Last Check In (or LastSyncTime) attribute exists in the Flow Designer Action Outputs.

2. ETL Mapping (IH-ETL Framework)
* The mapping isn’t visible under IntegrationHub Home → Integrations (those are for custom IH integrations).
* Instead, SGC uses the ETL (Extract, Transform, Load) framework provided by Service Graph Connectors.
* You need to look at:
* IntegrationHub ETL → Data Sources (sys_data_source)
* IntegrationHub ETL → Transform Maps (sys_transform_map)
These hold the attribute mappings for your Intune data → CMDB tables.

3. Where to Find the Intune Mapping
* Navigate to:
All → IntegrationHub ETL → Data Sources
Look for data sources like Intune Device, Intune Mobile, or similar (depends on what’s enabled).
* Open the related Transform Maps.
* Inside the transform map, you’ll see Field Mappings → this is where you add Last Check In to map it to the correct CMDB field (e.g., cmdb_ci_computer.last_discovered or create a custom u_last_check_in field).

4. Why You Don’t See It Under IntegrationHub Home
* The Service Graph Connector apps (like Intune, SCCM, etc.) manage ETL pipelines under the hood.
* They don’t appear in the “Integrations” page because those are only for custom-built integrations.
* For SGC, you should always check IntegrationHub ETL → Transform Maps instead.

Steps to Solve Your Case
1. Go to IntegrationHub ETL → Transform Maps.
2. Find the transform map for Intune → cmdb_ci_computer (or the specific CI class you’re loading into).
3. Add a field mapping:
* Source field: LastCheckIn (from Intune payload)
* Target field: u_last_check_in (custom field on cmdb_ci_computer, unless you map it to last_discovered or similar).
4. Run a test load to confirm.

Recommendation
* Don’t overwrite OOTB fields unless it semantically matches.
* Example: LastSyncTime ≠ Last Discovered (since one is from Intune check-in, the other is from discovery).
* Best practice → create a custom field like u_last_check_in.

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Thank You
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