Unable to locate the source of form banner on CMDB table

[Ashok kumar]

Hi @every 
I am unable to locate the source of form banner as I attached , when I clicked on "Try THE NEW CMDB WORKSPACE" a URL will be opened , likewise a URL will be opened 

so now I would like to change the URL for "Click here to chat with us in teams"

can anyone help to find the source of Configuration

Thanks in Advance

[Ankur Bawiskar]

@Ashok kumar 

how and where did you get this message?

share the steps

[Ashok kumar]

Hi @Ankur Bawiskar 

Thanks for your response 
This is a message populating on the CMDB table, when I have opened any computer or any Application
This is not something like addinfoMessage because when I clicked on "Try THE NEW CMDB WORKSPACE" CMDB workspace URL is opening and when I clicked on " Click here to chat with us in teams" a Microsoft teams URL will be opened.
Now we would like to update the Microsoft teams URL, hence need to find the source of the configuration


Thankyou

[Dr Atul G- LNG]

Did you review the UI policy while accessing the old record mentioned here?

[GlideFather]

Hi @Ashok Kumar,

this seems to be an info message added by (catalog) client script, depending if it is a native UI or portal/ESC. For more precise answer it would be good to know where exactly do you see this banner and if it is there always onLoad or after some specific conditions, ... 

But in general you can check these client scripts from [catalog_script_client] and [sys_script_client]

https://yourinstance.service-now.com/sys_script_client_list.do

https://yourinstance.service-now.com/catalog_script_client_list.do

Add conditions similar to > Encoded query if you want

scriptLIKEaddInfoMessage^scriptLIKETry the New CMDB^sys_class_name=catalog_script_client^ORsys_class_name=sys_script_client

Let me know if that helped