Updating Stale CIs using Worflow

[Miguel Ferro]

Hello Guys,

I need updated a lot of stale CIs. For to do it, I created the workflow below but is nor working.

Do you have any idea where the error is?

Step1:

Step2:

Step3:

Can you help me please ?

[Deepak Negi]

Did you tried to troubleshoot that in which step the flow is breaking?

[Miguel Ferro]

Yes.
Show me this error. But I don´t know what I need to do or how fix it.

[Deepak Negi]

Your first lookup record action is referring to CMDB Health Result(guessing it as the images are quite blurry).

Are you referring the Health Result record's sysid in the 2nd step? If yes, then it wont find any record.

If there is any field on CMDB health result table which refers to cmdb_ci table then you can use that field to dot walk its sysid

[Miguel Ferro]

Thanks for your answer.
I changed the information for the name in the step 2 and now is running.

But the workflow updates just one CI and I need update all.

Step1:

Step2:

Step3:

What I need to do for update one or more CIs found ?