Validate Lifecycle combination Business Rule error in Flow Designer
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08-20-2025 11:43 AM - edited 08-20-2025 11:54 AM
Hello all,
When I am trying to update a Business Application record from flow designer,
I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.
the record is not getting updated with the values, instead it is giving error in the flow executions.
I have checked the business rule, and also checked the entries in Life cycle control table and Life cycle mappings table, but not understanding clearly how it works and why I got that error.
I see the Life cycle Mappings table record like this:
Life cycle Control table:
So, in the workflow I am doing the right thing only, then why it is throwing an errror?
Can someone help me how to update the record with these values without error.
Please I cannot use custom action and write gr.setWorkflow(false).
Thanks in advance.
Regards,
Lucky
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08-20-2025 10:39 PM
the error clearly tells some before update business rule stopped/aborted the update.
Did you check if that BR condition and script is actually blocking?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-20-2025 11:00 PM
Hello Ankur,
It is oob BR and oob read-only script include.
Hence I copied the Script include code and created a new Script include to put logs.
and in the BR, i commented the original one, and triggered my Script include.
Regards,
Lucky
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12-04-2025 01:26 AM
I have the same issue in my PDI, and before I try myself: Have you complete the journey to use Life Cycle?
I am on Zurich patch 3 and in that I stilla have to go through the Life Cycle Sync (and install CSDM Activation after)