Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Validate Lifecycle combination Business Rule error in Flow Designer

Lucky1
Tera Guru

Hello all,

 

When I am trying to update a Business Application record from flow designer,

I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.

the record is not getting updated with the values, instead it is giving error in the flow executions.

Lucky1_0-1755715292774.png

 

I have checked the business rule, and also checked the entries in Life cycle control table and Life cycle mappings table, but not understanding clearly how it works and why I got that error.

 

I see the Life cycle Mappings table record like this:

Lucky1_0-1755715767519.png

 

 

Life cycle Control table:

Lucky1_0-1755716043314.png

 

 

So, in the workflow I am doing the right thing only, then why it is throwing an errror?

 

 

Can someone help me how to update the record with these values without error.

Please I cannot use custom action and write gr.setWorkflow(false).

 

 

Thanks in advance.

Regards,

Lucky

 

10 REPLIES 10

Damhoej
Tera Guru

I have the same issue in my PDI, and before I try myself: Have you complete the journey to use Life Cycle?

I am on Zurich patch 3 and in that I stilla have to go through the Life Cycle Sync (and install CSDM Activation after)