Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

what are credentials and how they are used in ServiceNow Discovery

Hrishabh Kumar
Giga Guru

I need detailed explanation about credentials and their use in ServiceNow discovery. Please cover the following topics in the explanation:

what are credentials?

in which phase of discovery they are used?

how are credentials used in discovery process?

feel free to add additional information!

9 REPLIES 9

RaghavSh
Mega Patron

1. Credentials are username/password used to enter the client's n/w from servicenow through mid server. There are different types of credentials to discover different type of devices such a windows , linux etc.

2. Credentials are used in scanning phase.If there are no credentials  you cannot pass scanning phase.

3. Answered in 1.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

Can we say that credentials are used to specifically access a device in clients n/w ?  eg.. we have Windows credentials to access windows machines in clients n/w and we have linux credentials to access linux machines in clients network.

 

@Hrishabh Kumar exactly.


Raghav
MVP 2023
LinkedIn

I believe credentials are used in Classification phase of Discovery