what are credentials and how they are used in ServiceNow Discovery
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‎01-04-2023 01:55 AM
I need detailed explanation about credentials and their use in ServiceNow discovery. Please cover the following topics in the explanation:
what are credentials?
in which phase of discovery they are used?
how are credentials used in discovery process?
feel free to add additional information!
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‎01-04-2023 03:14 AM
1. Credentials are username/password used to enter the client's n/w from servicenow through mid server. There are different types of credentials to discover different type of devices such a windows , linux etc.
2. Credentials are used in scanning phase.If there are no credentials you cannot pass scanning phase.
3. Answered in 1.
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023
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‎01-04-2023 03:20 AM
Can we say that credentials are used to specifically access a device in clients n/w ? eg.. we have Windows credentials to access windows machines in clients n/w and we have linux credentials to access linux machines in clients network.
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‎01-04-2023 03:35 AM
@Hrishabh Kumar exactly.
Raghav
MVP 2023
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‎07-09-2025 10:55 PM
I believe credentials are used in Classification phase of Discovery