what are credentials and how they are used in ServiceNow Discovery

Hrishabh Kumar
Giga Guru

I need detailed explanation about credentials and their use in ServiceNow discovery. Please cover the following topics in the explanation:

what are credentials?

in which phase of discovery they are used?

how are credentials used in discovery process?

feel free to add additional information!

9 REPLIES 9

RaghavSh
Kilo Patron

1. Credentials are username/password used to enter the client's n/w from servicenow through mid server. There are different types of credentials to discover different type of devices such a windows , linux etc.

2. Credentials are used in scanning phase.If there are no credentials  you cannot pass scanning phase.

3. Answered in 1.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

Can we say that credentials are used to specifically access a device in clients n/w ?  eg.. we have Windows credentials to access windows machines in clients n/w and we have linux credentials to access linux machines in clients network.

 

@Hrishabh Kumar exactly.


Raghav
MVP 2023

I believe credentials are used in Classification phase of Discovery