Resolved! Need CMDB fundamentals document/PPT
Need CMDB fundamentals document/PPT for a Cross Function Training
Forum Posts
How to get data inside object in a array ?
Hi Everyone,I need to get data inside object as an array for certain requirement. Accountable OnwerAccountable Remediation ownernew AROmail recipients (AO + new ARO)mail bodyAdammattsatyaAdam,satya,venu,gopalmatt,thompson,aaronAdamthompsonvenu Ada...
Data not getting populated in staging table for email field using INtune Graph Connector
HiWhen i use the flow action ( Intune Computer ) i can see data populated for email and other fields, however when i run the load data from data source am not able to see the data getting mapped to the respective fields. via action script Please let...
Resolved! Truncated not imported properly
When ServiceNow creates a new import set table, it measures the length of the first 20 records to determine the length of fields. If the data values to be imported exceed the length of the fields in the import set tables, they will be truncated and n...
When SG- SCCM query is changed from default where else must I change for it to Transform? TopConsoleUser
Hello, I recently upgraded to the newer Service Graph connector for SCCM. By default the query uses v_GS_SYSTEM_CONSOLE_USAGE.TopConsoleUser0 as username, however I changed it to v_GS_COMPUTER_SYSTEM.UserName0 as username, as we need to know who it ...
About CMDB Baseline
Please allow me to confirm three points about CMDB Baseline.(1) What is CMDB Baseline and what does it do?(2) The following knowledge states that it is deprecated, but is it better not to use it?https://support.servicenow.com/kb?id=kb_article_view&sy...
Report on CMDB Ci updates
Hi All, I would like to pull a report on history of all CI changes on all CI tables. Kindly help to achieve this. I looked at community but didn't found it. Appreciate your quick response.
Audit History updates
Hello All, While checking audit history of CI,I am getting created date of today .This CI was created on 25th May 2023 and last updated on same date .What could be the reason ,I am getting created date of today .For few type is Audit .Also created by...
What are the 3 C's of CMDB?
The first C stands for "Completeness," emphasizing the need to capture and maintain accurate and comprehensive information about all configuration items within an organization's IT infrastructure in how-long-do-idiots-live. While striving for complet...
How to capture 3rd party hosted Applications
Hi We need to capture how and where our applications are hosted in the CMDB and I'm looking for some advise on how to capture applications that are hosted externally. We capture the relationships between Application Service and the supporting downstr...
How to change/edit list filter on CMDB workspace (PC list)
I'm trying to edit the default filter on the CMDB workspace. I did change in sys_aw_list but It's not reflecting Please give me a solution, Thanks in advance
How are network zone managed in CMDB?
Is it correct that DNS zones are automatically obtained by Discovery and managed by cmdb_ip_address_dns_name?If we want to manage logical network zones that have no physical relationship to each other and defined by a person for convenience, such as ...
Resolved! Does "Service Graph Connector for InTune" brings Windows laptops into ServiceNow CMDB?
Hello Community, I plan to propose "Service Graph connector for Microsoft Intune (2.1.2)" to one of our customers to bring information about their mobile phones and windows computers into CMDB.The documentation for Rome (and later) says: "The Service...
CMDB Reporting for Computer / File Systems storage
I'm looking for a piece of advice on how I can create a report to get a summary of total disk size and free space by Computer. The data is only available on the cmdb_ci_file_system table, attributes 'size' and 'free_space' Report Example:- Server AB...
What is Step Config "Run Cleanse Serial Number Operation" in Test - ATF
Hi Folks,I want to understand the below concept about ATF specially for CMDB ?1. There is an existing Test "Test the Cleanse Serial Number Operation " what does it do and how do I test it?2. There is a test step inside the above test mentioned where ...
