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Resolved! Customization of transform map using IntegrationHub ETL?

Hi, If I want to customize a preconfigured transform map, should I do it in Robust Transformer (CMDB Integration Studio....) or directly in IntegrationHub ETL Transform Map Assistant? all data comes from Service Graph connector for Microsoft excel pl...

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kris29 by Tera Contributor
  • 1575 Views
  • 4 replies
  • 2 helpfuls

Service Builder

Anyone using Service Builder and any reason why Application Service and Business Application are not covered given they are a foundation of CSDM?

Mark113 by Tera Contributor
  • 706 Views
  • 2 replies
  • 2 helpfuls

Resolved! Robust import set transformer - resources ?

Hi,I am looking for resources that explain step by step how Robust import set transformer works, how to understand predefined configurations or create them from scratch.I cannot find any materials on now-learning. The only articles I found are docs, ...

kris29 by Tera Contributor
  • 1292 Views
  • 4 replies
  • 4 helpfuls

CMDB Data Acquisition Best Practices/Process

We are in the processing of separating from our parent company and we are pulling the CMDB (~25 tables) over from there to our business. We had some CMDB data to begin with, we pulled weekly  data from some of the tables from our parent company where...

clyon by Tera Guru
  • 847 Views
  • 2 replies
  • 1 helpfuls

Duplicate CI(s) relationships in CMDB

Hello, I am dealing with the issue where existing CIs duplicate relationships are causing the SN Discovery to fail to update a scanned CI. Does anyone happen to know how to query CMDB CI relationships table (cmdb_rel_ci) and produce a report to list ...

Sergei3 by Kilo Contributor
  • 944 Views
  • 4 replies
  • 3 helpfuls

How to get the list of CI's from service offering

I want to create a reference qualifier for the incident table that if a user selects service and service offering then under configuration items I have to get all the CI's based on the service offering. As per my understanding Business applications w...

rahul16 by Giga Guru
  • 2359 Views
  • 5 replies
  • 3 helpfuls

Resolved! Relationship type to use between Service CI and equipment in cluster

Actually we are using the classical relationship Depends On: Used by between the Service CI and the CIs where the service is running on. What about the scenario when the devices are in cluster. what relationship type can reflect these case? I am refe...

AlbiAlb by Kilo Explorer
  • 2405 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to check removed software data after SCCM import

I want to check which software was removed. I am using SCCM import to get the computer's data along with software installation. If a user uninstalls the software can I get that removed software data from SCCM imports? Where can I see the data of remo...

rahul16 by Giga Guru
  • 1276 Views
  • 7 replies
  • 3 helpfuls

Resolved! How are CMDB Orphan tasks created?

Hi, How would I ensure that tasks are generated if Orphans are found when running the CMDB health jobs? I enrolled in the on-demand CMDB Fundamentals course, but the content covered through the videos was a few versions old.  It told me to go to Conf...

New Class not appearing when trying to create a new CI

Hi, I have created a new CI Class called "domain" and I now want users to be able to create their records within that class.  When I click the "New" button within base items, I'm not seeing "domain" as an option in the list.  If I edit the list, the ...

Daniel Voutt by Tera Contributor
  • 1228 Views
  • 8 replies
  • 1 helpfuls