What exactly is 'Independent' vs 'Dependent' in Identification rule?

Suggy
Giga Sage

What exactly is 'Independent' vs 'Dependent' in Identification rule?

I read in docs, but did not understand. So if anyone can explain with some example, would be great 🙂

Thanks

find_real_file.png

1 ACCEPTED SOLUTION

Sandeep90
ServiceNow Employee
ServiceNow Employee

Independent items are as the name indicates can exist independently and can be uniquely identified using the criterion attributes, whereas dependent items cannot exist independently and are dependent on independent items. The dependency between an independent and dependent item is called relationship.

Example: Linux server can be the independent item that can be identified using the name of the server, whereas tomcat is a dependent item that can only be uniquely identified with criterion attributes and the relationship that has to the independent item. Also, it can be associated with only one independent item for identification.

In the below tomcat runs on hardware and Linux is a subclass of hardware.

find_real_file.pngYou can refer to the docs to better understand it

View solution in original post

2 REPLIES 2

Sandeep90
ServiceNow Employee
ServiceNow Employee

Independent items are as the name indicates can exist independently and can be uniquely identified using the criterion attributes, whereas dependent items cannot exist independently and are dependent on independent items. The dependency between an independent and dependent item is called relationship.

Example: Linux server can be the independent item that can be identified using the name of the server, whereas tomcat is a dependent item that can only be uniquely identified with criterion attributes and the relationship that has to the independent item. Also, it can be associated with only one independent item for identification.

In the below tomcat runs on hardware and Linux is a subclass of hardware.

find_real_file.pngYou can refer to the docs to better understand it

Suggy
Giga Sage

Thank you so much @ sandeep