Getting error when click on show all Ci in CMDB group table for group , and no CI's are displayed, it's for all CMDB groups, when i removing the key value and re-adding and run in query builder, it's working but how can we apply for all groups at a t...
I found that having the admin and security_admin role is not enough to manage Certification Filter. When I had just these roles, I did not get the "New" option. Now that I've added the certification, certification_admin and certification_filter_admin...
We have tried SNMP with no luck. Is SNMP the way to discover? If not how?
Hi Team,We're planning to switch from WMI to WinRM for Windows discovery to avoid the dynamic port and firewall issues that come with WMI.We came across the MID Server parameter mid.windows.management_protocol and set it to WinRM as per the documenta...
I want to know whether MAC address and Device type value for IP switch can be populated via discovery. Thanks in advance
How we to set inference number and mandatory fields in software model for MS office products. Although, we have the standalone entitlement for some suite components for software model.
THE FLOWMID Server -> Network -> Login -> Windows permissions -> WMI -> Discovery dataDiscovery stages:Find server -> Classify -> Authenticate -> Connect via WMI -> Collect data -> Create/update CILogging in and being allowed to use WMI are two diff...
I used the data certification feature for the first time recently to send tasks to the technical owners of our most critical business apps. We knew the ownership data we had wasn't great, but it was a start. The problem was that when someone received...
Hello, Can you create SLAs on CMDBTASKs that are created within the CMDB Workspace through Data Manager Policies? Thank you, Adam
Hi,I’ve primarily been using AI for Configuration Management and CMDB guidance, and I’ve found the recommendations reliable in most cases. This has made me curious about using AI more proactively to monitor CMDB data, provide daily insights, and flag...
Hey there!I'm troubleshooting an Oracle Discovery issue on Linux/Unix hosts and I would like to know if anyone has experienced something similar.The host/server Discovery works correctly and the server CI is updated successfully. The Oracle Instances...
In Integration HUB ETL, I need create class A (cmdb_ci_network_function_instance) and I want to reference it in class B (cmdb_ci_ni_logical_path). I found an issue while running ETL where class A created but not referenced in class B. I assume execut...
Hello, Is someone able to explain how certifications created through Data Manager Policies within the CMDB Workspace are stored? There are multiple tables that track these certifications. How do they each relate to one another. The new process compar...
Hello ServiceNow KB0823943Thank you!
Hello,We are currently running Discovery, but after the Discovery process completes, no data is being populated in the cmdb_print_queue_instance table.We have already configured the IRE Related Entry related to this table; however, the Printer Queue ...
