Oracle PDB and CDB Discovery returning "No rows selected"
Hi All, I'm trying to discover Oracle PDB and CDB and I'm getting the below error in the pattern. Is it the right step which is used to fetch PDB details? Please advice
Forum Posts
Data Manager - Data Certification - Date Last Certified
Hi all,We're currently in the process of readying ourselves for a migration from the Data Certification Plugin to using Data Manager for our certification with our Zurich upgrade. Currently we have a rule that upon completion of a task or element bei...
Data Manager retire Policy
Hi All,in my PDI i tested the 'Retire Policy' in the Data manage for stale CI ( 2 CIS ) which were not updated for specified timeframe(More than a month). it created Remediation tasks in the cmdb_data_management_task_to_ci table. once of the task wa...
Auto Deletion of CI from CMDB
Hi ServiceNow family.CMDB data in all the 3 instances (Dev/Test/Prod) are not same. I am checking whether there are any settings/scripts which are running periodically and deleting Cis in CMDB and analyzing the settings / Scripts running / Scheduled ...
Resolved! IRE API reclassification flags
Hi, In the documentation https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/c_CIReclassification.html described how to turn off reclassification for the javascript payloads ( classUpgrade flags and others )...
Service Graph Connector for Jamf Problem: Could not find path in stream
We're attempting to incorporate Mac and iOS devices into the CMDB via the Service Graph Connector for Jamf. We've walked through the Jamf SG setup, everything went fine until we tested the connection. When using the Pro API, we get the following erro...
Error: Invalid column name 'TimeKey' while running SCCM second time
Hi All,I am facing below error when i ran SCCM second time and my SCCM version is 3.6.0 MID Server reported error: SQLState: S0001com.microsoft.sqlserver.jdbc.SQLServerException: Invalid column name 'TimeKey'.at com.microsoft.sqlserver.jdbc.SQLServer...
CAD
I need one free attempt of CAD,then i can weightage to my resume.IN our campus the companies are hiring for servicenow tool through eligibility of CSA and also CAD.I completed the CSA with my free attempt through voucher,like this can i get a one fre...
Restoration of dentification rules
Can we restore the baseline Identification rules for CMDB classes or revert back to the baseline default ones?
A Deep Dive into Data Ingestion and Management in CMDB
IntroductionThe central archive that contains information relating to an organization's IT setup is the ServiceNow Configuration Management Database (CMDB), which contains a complete and precise picture of all Configuration Items (CIs) in the organiz...
Resolved! How to edit a Service Graph Connector mapping?
This is probably a silly question, I feel like I've missed something obvious, but how do you edit the mapping of a Service Graph Connector like the SCCM Service Graph Connector? In previous versions, it was just a transform map that could be edited. ...
Best practice to update Service Maps that were built manually?
Hi All,We currently have several Service Maps that were created and maintained manually (not fully pattern-based via Service Mapping discovery).We are now trying to understand the best practice approach to updating and maintaining these maps going fo...
CMDB business application user access
Hello ,Where is the mapping in servicenow to check which user has access to which business app? If not available ,what is the approach to get that mapping .Please let me know your thoughts. Thanks!
Resolved! End of Life Database Dump
Hello, As I was searching through the end-of-life database dump that we received, I found that one of the tables we were looking for was not included. From the research and queries I ran, it looks like they did not configure the source to replicate c...
Resolved! ServiceNow: Identify computer and Server CIs when CI gets repurposed
Hello everyone,We have an Identification Rule defined at the Hardware level, which is inherited by the Computer class. We also have a separate Identification Rule at the Server level.Here’s the issue:When a device is first discovered, it is created ...
