Service Graph Connector for Microsoft SCCM
Hi Team help me in Service Graph Connector for Microsoft SCCMConfigure Data Source and Scheduled Data ImportWhen i click on configure i can see the below Help me in completing this please RegardsR
Forum Posts
How to update ServiceNow CMDB from a Github repository?
I have a requirement wherein we are trying to update CMDB from Github repo. I have thought of 2 ways 1. Using Integration hub Github spoke 2. Using Discovery I would like to request for help on how to proceed with this requirement.
REST in flow designer
I need to use REST action in flow designer to randomly get the payment transaction id when the payment is set for approved but the thing is in pdi that REST action is not available what i need to do now ?
CI Naming Convention Standards - All Primary CI Type
Hi Team, Please help me to fix the below for CI Naming Convention Standards - All Primary CI Type On-Premises ServersAzure Servers End pointsLaptopsDesktops RegardsRajesh N
CMDB Health Compliance audit rule for SentinelOne
I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. Our CMDB does show we have laptops running the Sentinel Agent. Under CI Class ManagerUnder Certification TemplateUnder Cert...
How does CMDB Data Manager archiving affect CI relationships and references across tables?
Hello ServiceNow Community, I'm investigating the impact of using **CMDB Data Manager** to archive core CI tables (specifically the `cmdb_ci_server` table) and need clarification on how archiving affects various types of relationships and reference...
How can we store AV devices in CMDB
Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...
Qualys SGC/CMDB Sync bypassing Transform Maps and forcing CIs into Personal Computer class
I am experiencing an issue with our Qualys integration where incoming computer data is being classified into the Personal Computer (cmdb_ci_pc_hardware) table.My Goal:I want all of this incoming asset data to go strictly to the base Computer (cmdb_ci...
What are the Telecommunications Network Inventory (TNI) APIs exits in the ServiceNow
Hello All,What are the Telecommunications Network Inventory (TNI) APIs exits in the ServiceNow to integrate and populate the Network infrastructure into the ServiceNow CMDBHow can we establish connection by using Integration HUB or ETL tool in the Se...
Resolved! Implementing ServiceNow CMDB, Discovery, and HAM with Jira Service Management
Hello all We are proposing an architecture where the CMDB, Discovery, and Hardware Asset Management (HAM) remain in ServiceNow, while Jira Service Management (JSM) continues to be used as the operational ITSM platform.JSM would consume CI data from t...
Basic Auth Accounts
Can someone help describe how/why/what makes a user account a basic auth exception account? We are reviewing the "Review Basic Authentication Account Security" alert and trying to understand what makes specific accounts qualify. Thanks!
Run BusIenss Rules during transformation
Hello team, We had initially developed a Transform Map to transform data to ServiceNow CMDB. At that time, we had the configuration set to Run Business Rules as records get created/updated. Later, we changed this approach and started using the IRE ca...
Resolved! How should I design a dynamic CI for a server CI that is part of an application service?
Hello everyone! This post is continuing off of a few I've made in the CSDM forum (such as this one), but I felt this was more directly tied to operation of the CMDB and therefore I'm posting it here. We currently only have access to ServiceNow ITSM a...
Resolved! Discovering UPS devices via Discovery pattern using SNMP
I have the following issue:When I run the discovery the OIDs are returned via SNMP Classify, the device is correctly classified. My pattern is triggered as it should to get additional information but non of the OIDs I tried are found. Even when I try...
cmdb_ci_spkg creating new CIs instead of updating
Hi ITOM community, I am working on our software table, and I discovered that all our software CIs have the same created and update date which leads to lots of CIs. Our identifier is set to Key which is OOB. I will appreciate any ideas on how to tac...