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Resolved! CIS-DF Exam Preparation (6 weeks)

Hi. I would really like to thank everyone who have replied to my post regarding CIS-DF exam before.It was very helpful and have learned how much contents I must study to be familar with to pass the CIS-DF exam.I plan to take the exam 6 weeks later fr...

jihyungkim by • Tera Contributor
  • 8646 Views
  • 11 replies
  • 9 helpfuls

ServiceNow CIS-DF (Data Foundations) Exam Study Guide

Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...

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yashkamde by • Giga Sage
  • 14904 Views
  • 10 replies
  • 22 helpfuls

Transform map automatically triggering

Hi Team,  I have created scripted rest API where we reads the json body from request and map the data into one of the staging tables that mapped to transform map. As soon as the API is hit, the data is loaded into staging table then automatically ins...

klavan32 by • Tera Contributor
  • 564 Views
  • 4 replies
  • 0 helpfuls

Bulk import of data into servicenow

Hi Team, We have integration with tesseract, where we get user records in bulk. Here, third party team provides data in JSON format hitting our snow API and we have to handle the data and copy it into our table. Please help with the multiple ways we ...

klavan32 by • Tera Contributor
  • 544 Views
  • 4 replies
  • 0 helpfuls

CMDB Import: Records missing discovery source attribute

Hello,I am pretty new to CMDB (about 3 months), We have integrated BMC Remedy and moving legacy data into ServiceNow via integrationhub/transform map using a staging table. Someone imported 22k records into the alm_hardware and now they are on the cm...

benjaminayo by • Tera Contributor
  • 459 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to modify the cmdb_ci filter on forms for some classes

Hi to all,for incidents, problems and problem tasks i can select any class of cmdb item in the field Configuration Item in their creation/edit form.I would like to have it the same way for these classes too:sc_req_itemsc_taskchange_requestchange_task...

Resolved! CI mapping in SRs.

I have a catalog variable named configuration_item (Reference to cmdb_ci). Users select a CI while raising a Service Request. I need the selected CI to automatically populate the Configuration Item (cmdb_ci) field on the generated Requested Item (sc_...

dasarisuren by • Tera Contributor
  • 510 Views
  • 2 replies
  • 0 helpfuls

Integraing REST API

Hi, I want to integrate a REST API which is paginated, which has no auth, into the table cmdb_ci_cloud_service_account class.Which are the ways I can do that? And Which is the right way? Regards,Sanjay

sanjaysasid by • Tera Contributor
  • 292 Views
  • 1 replies
  • 0 helpfuls

Resolved! Login PDI

Hello, I am trying to login my PDI But it asking me to provide the username and password .for one account i am sure about those credentials though its throwing an error.For another account , I dont remember the password so i choose Forgot password . ...

Defining CI Ownership

Good day all, I've had a good browse and while there are some good articles/posts on CI ownership, I can't find anything to help on the scale of the company I work at. I'm part of the CMDB team in a large global organisation. We currently have just o...

adamthompso by • Tera Contributor
  • 564 Views
  • 2 replies
  • 0 helpfuls

What is the difference between class and a table?

Hi members, I just started learning about ServiceNow. I am using the ServiceNow learning platform. I am confused as to the difference between a table and a class. Does anyone have a perfect analogy or illustration to aid my understanding of the two?