I am populating Logical CIs into the CMDB using Import Sets with IRE through IntegrationHub ETL.I was able to successfully populate Business Application CIs without any issues. However, when I imported Service Offering CIs, any Service Offering that ...
Hi Team,I'm working on implementing Identification and Reconciliation Engine (IRE) for the cmn_location table to prevent duplicate Location records across multiple data sources.Current ScenarioWe have Location data being created and updated from mult...
When creating certifications a task is assigned to an assignment group. It also gets assigned to an individual person. However it gets assigned to "DataManager Job Runner". When this happens the people within the assignment group can't view the tasks...
Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...
Hello, Since we were patched to 10, hotfix 3, our main discovery has gone from running in 20 to 30 minutes to running over 3 hours and usually canceling at 10 hours. I've had little luck with support and not much luck with boards and Google. The star...
I have created Schedule definition below is the screenshot(Definition_1).In groups table if manager is belongs to multiple groups, only one task is creating, under that multiple groups are visible so manager/delegate can certify the group this is OOB...
Hello Everyone, I have a requirement to fully automate CMDB CI attestations. The client wants to completely eliminate manual effort—specifically, when an offline device comes back online, the open attestation task should automatically attest the CI a...
In ServiceNow CMDB/Application Services view, if some Resource Groups (RGs) under an Application show a down arrow/expand icon and others do not, even though relationships exist when you open the RG record,
Hello,This may be a simple fix but I am new to CMDB (1st month in role and CMDB coming from ITSM background) I am looking to resolve flip flopping and duplicate tasks being triggered on the storage disk table. When looking into the IRE issue I have i...
In ServiceNow CMDB/Application Services view, if some Resource Groups (RGs) under an Application show a down arrow/expand icon and others do not, even though relationships exist when you open the RG record, there are several possible causes.
What is the difference between the Downgrade Vs Upgrade in CI Reclassification. Is it safe for CI to do so?
How to configure and implement dynatrace service graph connector with cmdb
Hi all, I'm planning an implementation of BCM at the client. One of the requests was to use the business impact assessment results to update CI's mapped to this business process (done for the business process) One of the options was to use the recove...
Kindly provide email templates for these.Unsubscribe and PreferencesCMDB Data Manager - Tasks CreatedCMDB Data Manager - Stale TasksCMDB Attestation Task - Send to AdminCMDB Attestation Task - CompletedCMDB Data Manager - Rejected TaskCMDB Attestatio...
Hello Community, We currently use the CMDB Health Dashboard available in CMDB Workspace, which provides a good view of the current health status of our CMDB.However, we have a requirement to capture CMDB Health results on a monthly basis (for exampl...