Hi all, I have noticed that our discovery log has started to report numerous messages relating to the TCP connection states. This appears be a recent phenomena and I'm trying to understand if its an indication of an issue or simply an increase on th...
Two new CI records are imported into the hardware class of the CMDB:CI1: The name of this CI record matches the name of an existing CI record in the CMDB.CI2: The IP address of this CI record matches the IP address of an existing CI record in the CMD...
What are the impacts of changing cmdb_ci.business_criticality field from string to choice?Currently, it is a string field with OOTB configured choices.Thanks for the help.
Hi All,We have multiple discovery sources, and we’re seeing duplicate entries in the cmdb_hardware_product_model table. Each model is linked to configuration items (CIs). How can we clean up these duplicate models in the existing data, and how can we...
I'm currently stuck on task 8 of the CMDB simulator. when it fails it says " Did the previous task validate successfully and did you run the two scripts provided with this task, try running the scripts again." I went back to step 7. I originally only...
I got this task result that prevents me from validating the task.Did you correctly import 6 CloudDimensions (CD) servers?I have searched the community search to see if I can try something different but mainly the Field Maps Related List does not see...
Hello, I have created a new SLA that starts when an Orphan or Missing Recommended task moves to the WIP state. The Actual Elapsed Time does not seem to be updating. Is there a way to set the refresh rate for this field? Than you, Adam
If you are using ServiceNow windows discovery successfully. What method of authentication are you using and how do you secure it? Windows Domain Auth, gMSA, Microsoft JEA, Agent Client Collector install...?
We have gone live with CMDB and need to do Verification of the CMDB.What steps are involved in Verification?
I have creates three new tables and let Servicenow create it's own roles which in turn has created default read/write/create/delete ACLS. However, users with those new roles aren't able to user Group By on the columns in list view despite the fields...
Hello Team,I have a requirement to populate the default value of life cycle stage attribute with operational and life cycle stage status with In use. I have updated the values in the dictionary of both the attributes in the parent configuration item ...
Ok all you guru's I am working to determine how best to discover the installed software packages on Linux and AIX boxes. I have the CMDB pulling in data yet no groups, CI Class Mgr. Attributes but no rules or relationships. The Configuration Items ar...
Hey everyone, I’m preparing for CIS-DF and noticed there’s an 80-page presentation deck available for CSDM On-Demand. However, I’m unable to find a similar deck or study material specifically for CMDB on demand. Could anyone point me to any available...
Has anyone tried to run the Agent Client Collector on RHEL 10?RHEL 10 has been out for about a year now. My company's Linux support team likes to stay relatively current on OS versions. They have been asking about ACC's support for it since the beg...
Hi All,How to provide precedence to Service graph connector SCCM over SGC-Intune for "assgned_to" fieldI created reconcilation rule for SGC-SCCM and added "assgned_to" attribute with 50 priority and don't have any other rules but still the Assigned t...
