Hi all, I used to be able the see the name of the CI to which another CI was mapped to in the Relationships tree. But for some reason, even though the relationships are still there, the name of the CI is "undefined". Any idea why?Thank you for your h...
hi,I am not able to access the CMDB Dashboard — CMDB View directly from the navigator. How can I access it? Thank you
So I'm probably not the only person who has been asked this question today:Why don't we have the dependencies of our various SAAS providers on AWS recorded in the CMDB? Aside from the debate about whether we should or not, I know I'm likely to have t...
Hello all! working on my Orphan CI's and when i get to remediation it asks for a workflow. I dont have any and dont have the slightest idea on what a orphan remediation workflow would look like. Any help would be appreciated!
Hi All, Since last month, vCenter discovery has created records in the VMWare table with empty records. It created the record with VM Which are new additions into vCenter, with a few empty records where all the fields are blank.Currently we are using...
I am not sure if this is the correct Forum, but I will start here. I am trying to do something that I thought would be easy, but has proven to trip me up. I am wanting to create a single score report using distinct count of a column in my table. Ho...
Hi, I am creating a catalog item for CI Addition, Modification and Deletion to provide non-authorized users a method to request CI modifications and additions Can anyone please help with the high-level picture? What fields should be included on the f...
Hi team, We have successfully installed ACC, and able to fetch all the details though ACC. But 'Upgrade Agent' button in ACC is not working and showing below error. "Agent upgrade Failed. Check output: ACC service must be running with account with a...
Discovery will insert the value “ADDON” in the manufacturer, Asset, and Model ID fields of a network switch or router.Do I need to modify the pattern to fix this?If so, do I edit the OOB step or create step(s) before it to find & correct manufacturer...
Hi, Good Day..!! The requirement is to populate the attributes on the form in other field. E.g. If we select widows test server 1, then below field should list down all the fields present on that form. I have written the script include as below "ge...
Does anyone know if there is a good way to prevent unused CMDB CI tables from appearing in choice lists where tables can be selected and in the CI Class Manager? There are a lot of CI classes I know that my org will never use and it makes selection a...
Hi Team, I have a query regarding duplicate tasks for computer class. I have one CI created by manually, same CI created by SCCM, but I don't see any duplicate task created for the particular CI. Any suggestions
Hello,I have a requirement to add a “Subclass” column immediately after the “Class” column, as shown in the screenshot below.However, this view looks different from the standard list view and is displaying the table name as “%24sa_qbs_view”. Could so...
Hello friends, Hope you are all doing good ! I have a scheduled job running at 1200 AM Monday, every week. Script within Scheduled Job queries records created in table "Last Week". Scheduled job has been running for a while but recent execution queri...
We’re encountering a situation where certain servers are incorrectly marked as “retired” in discovery tools due to terminated VM instance relations. However, these VMs are still active and running in production. This appears to stem from a prior migr...
