What is `Allow fallback to parent's rules` used for

pbels1
Tera Contributor

In the identification entry there is a field `Allow fallback to parent's rules`.  What is this field used for?

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James Chun
Kilo Patron

This states it is only for dependent identification so if my identification rules are independent this will do nothing?  Here is my situation there are rules at hardware and a class that extends from hardware has its own identification rules.  What I want to do is if the rules at the lower class do identify a record, then the Hardware rules will be used.  Can something like this be done?

Cindy Trieu
ServiceNow Employee
ServiceNow Employee

Hi @pbels1 ,

 

Yes that is correct, for independent rules it will not apply. Currently we don't have any kind of fallback for independent rules and you will have to make a new identifier entry on the child class for everyone hardware identifier entry you want it to also use. 

Hi @Cindy Trieu,

 

Can you explain what "parent" means in this situation please?  Does it mean the identification entries for the parent *class* of the CI?  Or the identification entries that apply for the parent *CI*, and if so what does "parent CI" mean - based on relationships, or something else?

 

It would be really helpful if you can give a real example of when "Allow fallback to parent's rules" has been set to true, and what exactly that means when IRE is doing identification.

 

Thanks
Michael