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02-28-2024 02:15 PM
In the identification entry there is a field `Allow fallback to parent's rules`. What is this field used for?
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02-28-2024 04:11 PM
Hi @pbels1,
Below is a snippet from the documentation - https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...
Thanks
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02-28-2024 04:11 PM
Hi @pbels1,
Below is a snippet from the documentation - https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...
Thanks
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02-29-2024 11:53 AM
This states it is only for dependent identification so if my identification rules are independent this will do nothing? Here is my situation there are rules at hardware and a class that extends from hardware has its own identification rules. What I want to do is if the rules at the lower class do identify a record, then the Hardware rules will be used. Can something like this be done?
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02-29-2024 03:26 PM
Hi @pbels1 ,
Yes that is correct, for independent rules it will not apply. Currently we don't have any kind of fallback for independent rules and you will have to make a new identifier entry on the child class for everyone hardware identifier entry you want it to also use.
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05-08-2024 06:46 AM
Hi @Cindy Trieu,
Can you explain what "parent" means in this situation please? Does it mean the identification entries for the parent *class* of the CI? Or the identification entries that apply for the parent *CI*, and if so what does "parent CI" mean - based on relationships, or something else?
It would be really helpful if you can give a real example of when "Allow fallback to parent's rules" has been set to true, and what exactly that means when IRE is doing identification.
Thanks
Michael