Dyanatrace servicenow integration
Hi ServiceNow Team,I am interested to learn Dynatrace with ServiceNow Integration I am unable to find any documentation in ServiceNow about this topic.Kindly guide
Forum Posts
Discovery using WMI and WinRM Authentication
Hi Team, We're having issue in discovering Windows servers. Some server authenticates using WMI but some using WinRM as the value of the config parameter of the MID server but we can only configure one. Is there a way to use both? If we remove the pa...
Resolved! How to change the CMDB target tables for Intune Service Graph Connector?
Hello,in docs (https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-intune.html) it is mentioned that the target CMDB tables for Intune Service Graph Connector are the foll...
Resolved! Adding a choice to the form field is not saving or showing up on the form level
When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?I tried adding it to the choices list table and did not work and also inactive is not checked
Bulk CI import through excel
Hi folks,I've a requirement to load CI's with different classes.I'm passing Class label (windows server, Application service etc..,) in excel, after import i've noticed class is being set as 'configuration Item' . I know that we should pass class nam...
Help with proper setup of CMDB - Workspace view
We are looking to the CMDB Workspace to try and make use of it, and I am trying to add some functional views for some of the forms that don't default with a CMDB - Workspace view. I created one for cmdb_ci_endpoint_db2sql under cmdb_browse so it wou...
Resolved! Relationship Type Filters (cmdb_rel_filter)
Hello Everyone, There is an oob module which helps to restrict/hide relationships on CI form relation and dependency view map.It is very strright forward to configure in cmdb_rel_filter. But I don't found any documention in detail for this table/mod...
WHY DUPLICATE METRICS IS NOT ADDED IN THE HEALTH INCLUSION RULE,
I see there is no metric added as duplicate in the health inclusion rule, can anybody suggest how we can add duplicate metric in the health inclusion rule ?
Service Graph Connector not creating duplication tasks
Looking into Service Graph Connector does it create de-duplication tasks? If so, how as my current setup is not doing so and wondering how to setup the Identification reconciliation rules as well as how to remediate the duplications on per example wo...
Resolved! How to add Configuration items to the global search in Vancouver version
How to add Configuration items to the global search in Vancouver version
CMDB table transfer between instances
Hi, How to add the Cmdb tables cmdb, cmdb_ci, and cmdb_rel_ci to an update set and transfer to another instance??
Resolved! what should I do to "retire" a location in the Servicenow?
Dear experts,Currently in my organization, we are having a request from business user.There is a location has been carved out so that the location record in [cmn_location] table is definitely deactivated.But what about all the other records in the sy...
CMDB Health dashboard , proper number of CI s are not reflecting in score
When I am running the health job, first of all the health job is running in a proper manner , like I can check in cmdb_health_result table on that particular time, it took a longer time to reflect on the table as well as in the health dashboard , it ...
Service Graph for SCCM - how do you avoid creating duplicate CI / Asset Computer records ?
Hi all, We are currently having an issue with our hardware asset(computer) wherein it is inserting a new ci record because the serial number is one of the identifiers based on OOB. Problem being is, sometimes the computer hits SCCM first before the e...
Export definition filter condition
I have a requirement to create two export definitions in ServiceNow:The first export definition is required to export records created between the 1st and 15th of the month, which will run on 16th of that month.The second export definition is needed t...