What is CMDB class?

[Nilofer1]

What is CMDB class? Where to look for CMDB class in servicenow platform? Whats the difference between CMDB tables and classes?

[Allen Andreas · Accepted solution]

Hi,

Please refer to documentation here: https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/configuration-management/c... 

Class are ways to group similar configuration items and the "class" is also broken up by table.

CMDB classifications are groups of configuration items (CIs) that share attributes and are stored in their own class table. Classifications let administrators to define a class hierarchy for the CIs within the CMDB. A CI class refers to the actual table name in the instance database. In that context, 'CI type' is a friendly name that a CI is known by, such as computer, router, or printer.