Hello team, We had initially developed a Transform Map to transform data to ServiceNow CMDB. At that time, we had the configuration set to Run Business Rules as records get created/updated. Later, we changed this approach and started using the IRE ca...
I have the following issue:When I run the discovery the OIDs are returned via SNMP Classify, the device is correctly classified. My pattern is triggered as it should to get additional information but non of the OIDs I tried are found. Even when I try...
Hi ITOM community, I am working on our software table, and I discovered that all our software CIs have the same created and update date which leads to lots of CIs. Our identifier is set to Key which is OOB. I will appreciate any ideas on how to tac...
After installing CMDB plugins like class models and service mapping, the table:cmdb_ci_cloud_orgis missing its name(label) and also dismissing all its IRE entries. This causes any Discovery to fail, as the pattern is not able to identifiy any IRE ent...
Hi All,I am new to configuring Identification and Reconciliation Engine (IRE) rules and would appreciate some guidance.We are planning to implement HAM and I would like to understand the recommended approach for configuring IRE for classes such as Co...
Hello, We are required to add extra fields to the Intune connector via the flow and we have successfully done this for some of the fields, but we cannot get the IP address to populate. The fields are displaying 'Null' however there is and IP address ...
How have you implemented Unauthorized Change Request in your organization?Whenever there is an unauthorized or an illegal change to any CI, we want an Unauthorized Change Request to be Created.OOTB, this is an emergency change.What process do you hav...
Axonius is an asset management software used for cyber security of data . Is there a way we can import the asset tables having aws tag id into the cmdb of snow such that field and relationships gets transferred ? is there any approach apart from impo...
we have a before business rule with update as true then the job condition was job state changes from pending coe state and script level here we have curent.assigned_to!='' and current.assignment_group=sc_group then we have gs.adderrormessage('the job...
I'm facing an issue with SCCM integration and CMDB identification.We observed that some SCCM-discovered servers were not being created as Computer/Windows Server CIs. After investigation, we found existing entries in the sys_object_source table where...
My instace (pdi) went to offline with http 500 error and its been 4 days i dint get back my instance now how many days it takes for my instance to get back
Hello, wanting to know what type of relationship we should be using for Business App to App Service and App Service to App Service. In previous editions of CSDM it was Business App Consumes::Consumed by App Service and App Service Sends data to::Rec...
Hello, Within the CMDB we want to ensure that all relationships between CIs are consistent. That is each class of CIs has a list of approved relationship types and we want a system that tracks if any do not follow the approved types or are in the inc...
Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...
