Hello All,We wanted to archive one ci in our instance.So we have created a CMDB Retirement Custom Definition and also we have published a policy in cmdb data manager. Attached are the screenshots.Actually wanted to understand whether i have made the ...
Hi All, I have configured normalization for Model table (cmdb_model) name field (using field normalization plugin) which is working as expected. Having issues with Display name Field in Model .Display name is combination of manufacturer and name fiel...
Hi, I have a requirement to display an icon when a Configuration Item (CI) is retired on the Dependency view.I attempted to achieve this using a UI macro and the CI relation Formatter but had no success.ServiceNow does not provide access to the CI R...
I have added one report in Dashboard now i need to group by Service offering within Dashboard, Is it possible and how? Please instruct.
Hello all, I have some Dynamic CI groups with servers that range from 1-150 servers respectively.When a change request is created we have users populate the Dynamic Ci groups name in the Configuration Item Field.Now the issue we are having is, when w...
Hello everyone,I hope you can help me with a doubt. I have some reports created in SNOW and now I would like to download them as CSV file using only the URL, I tried the documentation in https://www.servicenow.com/docs/bundle/vancouver-platform-admin...
We have enabled the Service Graph connector for Intune, its creating a CI with installed state when its identified in the Intune table. However, its not updating the existing Ci from In Stock to Installed. Hence i have created a "After Business Rule ...
Hello All, I want to build a relationship between SVC accounts and application services. As part of requirements need to evaluate CSDM framework where can fit in SVC account and owner. eg Can we based on Managers information show link to SVC account ...
How come i can find "Nutanix components" patterns in my PDI to discovery Nutanix nodes and cluster.
Hi all, I have the requirement that there are two field names Department and Parent Fields in the form where in parent field there is field name service when I select any specific parent then related to service have to be only reflect in department ...
We are transitioning an On-Prem app to the cloud. We have created new Services for the cloud application. Is there a way of copying all the service mappings (Impacted Services/CI's, Service Offerings, Impacted Business apps,) from the On-Prem Servi...
Hello ServiceNow Community,The Problem: Our CMDB CI table is populated by a scheduled import from Microsoft Intune, specifically using the DCMHQ SG intune scheduled import set. For the vast majority of our device CIs, the data populates perfectly, in...
Hello, I am new to CMDB and have a question. We are trying to autofill The Approval Group, Managed by group, Change Group, and Support Group based on Location. We have a case where if the computer name starts with the Letter P then the computer is...
We identified a group of ~25 principal CI classes to filter on, to improve navigation so that we don't show millions of available CIs for Changes and Incidents. All of those principal classes have ownership defined. The problem is, users want to crea...
