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MID SERVER Reporting

Hi  I am trying to build a database view on 4 MID SERVER TABLES  1. MID SERVER parent table where we see all the up/down Mid server 2. Mid server cluster table where, if any Mid server is part of a cluster.3 Mid server capabilities table4 mid server ...

CMDB DF

A CMDB Administrator wants to educate the team on the various actions that can be performed withinthe CMDB Workspace.What actions can be initiated from the CMDB Workspace?A. Execute ServiceNow DiscoveryB. Create a CMDB Data Manager certification poli...

NagalaLokesh by • Tera Contributor
  • 1493 Views
  • 2 replies
  • 1 helpfuls

Flow Designer

Hello, In Flow Designer, when creating a flow you used to be able to make a trigger for when a value "Changes to" a specific value. It seems it is no longer an option. Is there another way to do this? Specifically when a CI is retired I would like th...

adamtoth by • Tera Contributor
  • 858 Views
  • 3 replies
  • 0 helpfuls

Task Location Normalization

Hi All, I have duplicate location with name in location table .So currently task table records(INC,sctack ,req,RITM e.tc.) are mapped with both locations .I want to map all tasks with one location .So that i can remove another duplicate location .FYI...

_bhishek by • Tera Guru
  • 569 Views
  • 1 replies
  • 0 helpfuls

Resolved! existing record validation on String Field

Hi All, I have an catalog item to create business Application .Business application is inserted after approvals. There is field as application name in catalog item which maps to Name field field of Business application in service now.I want when user...

_bhishek by • Tera Guru
  • 1786 Views
  • 8 replies
  • 2 helpfuls

Resolved! CMDB Calculation

Hi Community, We have an Application Service that is marked Operational Status = Retired and the related Business Application is Decommissioned. However, Service Availability Results are still being generated. The active record appears to be in servi...

NarasimhaRC by • Tera Contributor
  • 1308 Views
  • 1 replies
  • 0 helpfuls

Create a CMDB remediation rule

On Zurich version, I can't find any way to create a classic workflow in order to configure a CMDB remediation rule as it requires a workflow referencing the wf_workflow table not the flow designer. Any clue?

ahmedaldorr by • Tera Contributor
  • 1964 Views
  • 10 replies
  • 0 helpfuls

Resolved! Kindly provide correct answers for below:

What is the correct relationship between an Application and a Server in the ServiceNow CMDB?A. Application > Runs on::Runs > ServerB. Application > Uses::Used by > ServerC. Application > Used by::Uses > ServerD. Application > Runs::Runs On > Server  ...

klavan32 by • Tera Contributor
  • 9836 Views
  • 6 replies
  • 11 helpfuls

ITOM

Pre-sensor script "WAPs - Pre" failed due to: TypeError: Cannot convert null to an object. how to resolve this issue provide some thing to resolve this

suruchimalv by • Tera Contributor
  • 719 Views
  • 2 replies
  • 0 helpfuls