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Validate Lifecycle combination Business Rule error in Flow Designer

Hello all, When I am trying to update a Business Application record from flow designer,I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.the record is not getting updated with the values, in...

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Lucky1 by Tera Guru
  • 1862 Views
  • 10 replies
  • 0 helpfuls

MID servers down after upgrade

Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...

baba by Tera Expert
  • 1151 Views
  • 6 replies
  • 4 helpfuls

Any alternatives to CMDB baseline?

I know that CMDB baseline is deprecated - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681 Is there any alterntatives for non-admins? IT analysts wanted to use this feature on the form.

Suggy by Giga Sage
  • 973 Views
  • 3 replies
  • 0 helpfuls

Resolved! Transform Map Coalesce Fields not Applied post Zurich

We have a weekly transform map that has decided to break one day after updating to Zurich. We have the coalesce fields set to include "assigned_to" but when you check the activity stream of the records created they would jump from one user to another...

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MitchL by Tera Contributor
  • 900 Views
  • 4 replies
  • 0 helpfuls

Help me understanding Choices in ServiceNow platform.

Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough?  What I notic...

RahulY00040 by Tera Contributor
  • 474 Views
  • 2 replies
  • 0 helpfuls

CMDB

I'm starting CMDB from the scratch.What is the first concept I need to master?

PrudhviDeeK by Tera Contributor
  • 486 Views
  • 2 replies
  • 0 helpfuls

Resolved! Group By count is not matching total record counts

Hello friends, Today i noticed that when I did the group by against the filtered CIs listing using field Discovery Source. What I noticed that discovery source grouping count mentioned in parenthesis is not matching against the total records count wh...

RahulY00040 by Tera Contributor
  • 820 Views
  • 4 replies
  • 0 helpfuls