What is mean by CIs part of Application Services?

[SM123]

Hi all,

I need to create a unauthorized change request. I referred below docs but it says "Note: Unauthorized change requests are created only for the CIs that are part of the application services." what is mean by that which table it is referring to? where can i find CIs which are part of application services?

https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/concep... 

[Dr Atul G- LNG]

Hi @SM123 

I agree with @Edward Rosario  also, just to add more, SN recommend, using discovery and from there if it will create unauthorized change automatically but for this we need a robust CMDB and discovery on place.

In this case if you are create Unauth. change

- You can create only on emergency changes.

- You need to manually select the Unauth. Flag in change.

- You can use change model as well for same.