What populates sn_getwell_app_svc_missing_biz_app?

[Blake5]

The sn_getwell_app_svc_missing_biz_app table we use for the "Application Services Missing Business App Relation" Analytics Hub report is including retired Application Services in its calculations. We'd like to know how the sn_getwell_app_svc_missing_biz_app table is populated and hopefully modify it to omit retired Application Services.

[AJ-TechTrek]

Hi @Blake5 ,

sn_getwell_app_svc_missing_biz_app table will be populated based on the relationship between Application Service and Business Application through the CSDM, You need to design the Process so retired Application services will not to part of it.

For reference , Please check the below KB.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831506

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Thank You

AJ - TechTrek with AJ

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[Blake5]

Thanks, AJ.

Could you explain how to design a process to prevent retired application services from appearing in the table?

Much appreciated!

[Oneimus]

AJ 

Could you explain how to design a process to prevent: 

"Retired" Business Applications from getting considered?

"Retired" Application Services from appearing in the table?