Resolved! Topics to cover CMDB & Discovery
Hi there!I want to learn cmdb - discovery can you please tell me what are the topics it covers so that i can understand and practice to them
Forum Posts
Discovery is using incorrect credentials for Linux and windows server
Some Linux servers are getting discovered using 'x' credentials which is created long back.But now network team is highlighted that are not managing this 'x' account instead they have created 'y' account and managing this account as a unique one for ...
Transform Map Error
Hi All,I have been trying to transform data from staging table to source table. But while doing it, data is not getting inserted into target table.Getting an error message 'transform map record not provided transform stopped ServiceNow'. What can be ...
Dyanatrace servicenow integration
Hi ServiceNow Team,I am interested to learn Dynatrace with ServiceNow Integration I am unable to find any documentation in ServiceNow about this topic.Kindly guide
Discovery using WMI and WinRM Authentication
Hi Team, We're having issue in discovering Windows servers. Some server authenticates using WMI but some using WinRM as the value of the config parameter of the MID server but we can only configure one. Is there a way to use both? If we remove the pa...
Resolved! How to change the CMDB target tables for Intune Service Graph Connector?
Hello,in docs (https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-intune.html) it is mentioned that the target CMDB tables for Intune Service Graph Connector are the foll...
Resolved! I want installed software to get
I want to create a script to retrieve the installed software retrieved by the agent client collector, but I don't know how to retrieve it. Looking at the table definition, it seems that there is no connection with CI.
Resolved! Adding a choice to the form field is not saving or showing up on the form level
When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?I tried adding it to the choices list table and did not work and also inactive is not checked
Bulk CI import through excel
Hi folks,I've a requirement to load CI's with different classes.I'm passing Class label (windows server, Application service etc..,) in excel, after import i've noticed class is being set as 'configuration Item' . I know that we should pass class nam...
Enable users to prepopulate their ticket submissions with the essential information.
For instance, upon initiating a ticket, an automated question list would prompt users to input basic details such as their username, site location, problem description, and any other pertinent information. Is this possible and is it available?If so, ...
Discovery status is getting cancelled before the max run time
The Discovery Status is getting cancelled before the max run time. In the ECC Queue it mentioned as below:
Help with proper setup of CMDB - Workspace view
We are looking to the CMDB Workspace to try and make use of it, and I am trying to add some functional views for some of the forms that don't default with a CMDB - Workspace view. I created one for cmdb_ci_endpoint_db2sql under cmdb_browse so it wou...
Resolved! Help understanding how sys_object_source is used in IRE identification/reconciliation
Question about the CMDB IRE and how sys_object_source is used, specifically with the SCCM SGC. https://docs.servicenow.com/bundle/vancouver-platform-administration/page/integrate/cmdb/reference/how-sccm-integration-works.html#d196797e370 makes it sou...
why the total number of CIs are not matching and it is giving me over count of total CI in health da
When I run the job for all health I see the total number is not matching for completeness and correctness , for compliance I have created a separate filter, here below is the screenshot where as I set only one filter in health inclusion rule and when...
CMDB - Get all CI related indirectly related to a starting CI
Hi,through Discovery we have populated CMDB with Server Storage, Datastore etc.From the Storage Server I can navigate this relationship:"Server Storage --> (Downstream) Storage Volumes --> (Downstream) Datastore Disk --> (Upstream) Vmware Vcenter Dat...
