Hi, What are the steps for creating Identification and Reconciliation rules in the CMDB to solve duplication problems, avoid duplication, and maintain a correct CMDB?Please provide the steps for the IRE (Identification and Reconciliation Engine) rule...
Hi,I have implemented Intune integration in our servicenow. However, i am getting the softwares installed and devices from intune using separate end points and there is no common attribute in both the data. however i am unable to map the devices and ...
If you click on the unified map off the CMDB workspace and pull up a mapped application service it never renders in the workspace.
Hello, CommunityI'm new to CMDB and would like to get better at using it, therefore could someone kindly share some assignments or real-world use examples with me?
Hi Everyone, I have one requirement to filter the end date field of the hardware asset table using a group by along with a filter as this year and last year with it in the dashboard list widget. If anyone knows how to group by field...
Hey Community !! I wanted to import nested Json into service now , it might be using etl Integration HUB or else using any REST API method . Please share the necessary documentation/videos. Thanks in advance.
リスト画面でグループでフィルターする際、虫眼鏡ボタン（リストから参照）で表示されたポップアップが数秒後に（またはカーソルをポップアップに合わせたり外したタイミングで）消えてしまう。同じ端末を用いる弊社数名でも同じ事象が生じており、原因を確認いただきたい。 ご参考）端末の仕様・ブラウザ：Edge・[設定] > [Cookie とサイトのアクセス許可] > [すべてのアクセス許可] > [ポップアップとリダイレクト] 許可済み、 [ブロック (推奨)] Offになっていることを確認済
Hello community, I want to know if ITOM discovery or ACC can discover and offer information about database instances such as tables, views, and other details. Or do they only discover database instances without details?
Hi everyone, I want to know if servicenow can connect with software manufacturers to determine End of life or end of service of hardware models and with this prepare an obsolescence report from the CMDB or through HAM?
Hi, We have loaded million of CI in ServiceNow without any association, how do we retrofit the association, is there any recommended approach? Can we write any script or is there any functionality in servcienow to build those relationships.Important ...
Please, I need an explanation of the date and date/time fields of the 'cmdb_ci_service' table.i.e. in wich cases a configuration item takes on the values shown below for the date and date/time fields of the 'cmdb_ci_service' table during the life cyc...
Hi All, I have created a record producer on alm_transfer_order table in HAM module. I have used a multi-row variable to allow multi asset selection in the form.On selecting 1 asset here, request form is getting auto submitted (unable to select multip...
Hello Everyone, Hope you are doing well..! I have created a process qualifier and custom service mapping application pattern for one of the middleware application and 13 servers are associated with that middleware application. The additional data whi...
Hi, We are currently facing challenges in removing duplicate records from the CMDB table. Our instance is integrated with multiple tools such as SNOW software, SCCM, etc. We have performed mid-server discovery and also cross-checked via Excel, confi...
Hello Community Looking to find some expert advice around a typical scenario we have.We are allowing users to create CIs that are not present in CMDB. All of these CIs if not matched (name) , will go into an Unclassed CI table which is a new class.La...
