What populates sn_getwell_app_svc_missing_biz_app?

Blake5
Tera Contributor

The sn_getwell_app_svc_missing_biz_app table we use for the "Application Services Missing Business App Relation" Analytics Hub report is including retired Application Services in its calculations. We'd like to know how the sn_getwell_app_svc_missing_biz_app table is populated and hopefully modify it to omit retired Application Services.

3 REPLIES 3

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Blake5 ,

 

sn_getwell_app_svc_missing_biz_app table will be populated based on the relationship between Application Service and Business Application through the CSDM, You need to design the Process so retired Application services will not to part of it.

 

For reference , Please check the below KB.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831506

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thank You

AJ - TechTrek with AJ

Linkedin:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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Thanks, AJ.

 

Could you explain how to design a process to prevent retired application services from appearing in the table?

 

Much appreciated!

Oneimus
Tera Contributor

AJ 

Could you explain how to design a process to prevent: 

 

"Retired" Business Applications from getting considered?

"Retired" Application Services from appearing in the table?