Where are Production Instances & Sub-Instances stored on a Server?

Icon101
Tera Contributor

‎01-16-2024 10:45 AM

For on premises ServiceNow Instances, I understand you have your Database Servers, Application Server, MID Servers etc. Do Production Instances and Sub-Production instances all need their own server to reside on?

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-16-2024 11:30 AM

Hi @Icon101 

Might be helpful

 

https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/whi...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Icon101
Tera Contributor
In response to Dr Atul G- LNG

‎01-16-2024 11:33 AM

I was actually reading through this earlier and I'm not seeing the concrete answer I'm looking for. Thank you Atul, I appreciate the effort. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Icon101

‎01-16-2024 11:37 AM

Hi @Icon101 

Did you try stats.do in both instance

LearnNGrowAtul_0-1705433831573.png

 

 

May be some useful info you get else raise a HI support . and share feedback.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Mark Roethof
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎01-16-2024 11:58 AM

Hi Atul,

Do you actually mean Now Support in all the replies you are giving? Because HI support already changed more than a year ago.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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