Why we use Principal CI classes and Advantages of Principal classes?

[Smily Kasukurth]

what is principal ci class? Why it is used and reasons to use principal ci ?

[Community Alums · Accepted solution]

Hi @Smily Kasukurthi ,

Principal Class Denotes whether this class is included in the Principal Class filter. If this class is included in the Principal Class filter, then CIs from this class appear in CI list views when the Principal Class filter is applied.

There are no Specific Principle class provided as OOB by Servicenow. You can update Classes as a Principle class from CI Class Manager

Also, read this : Update the list of classes in the Principal Class filter

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Smily Kasukurth]

Thank You @Sandeep Dutta 

Is there any other reasons except this.

[Community Alums]

This is all which mostly covers everything.

Glad to see my answer helped You. 
Kindly mark the applicable answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Smily Kasukurth]

Thank You @Sandeep Dutta