Only allow users with ecmdb_admin to create, update and delete CIs;All others can only read ci's
Only allow users with ecmdb_admin to create, update and delete CIs;All others can only read the ci's
Forum Posts
Resolved! CMDB Cleanup - Questions to ask the client
Dear experts, I have the following set of questions which I have prepared to interview the customer and understand the (client to be) instance which requires a CMDB cleanup. Can you please suggest more or add/remove any more questions that you feel...
Is there any option to trigger approvals based on selected affected CIs related list in CRs
Hi All, Is there any option to trigger approvals based on selected affected CIs related list in Change Requests? After submission of CR, Change Owner will select and add the different affected CIs and based on these CIs Change Group approval needs to...
Create Monitor function to switch to an alternate event Monitor when the original one goes down
Create Monitor function to switch to an alternate event Monitor when the original one goes down in Event Management . How achieve this please let me know.
Why has ServiceNow provided 'Device type' attribute on IP router/IP switch table OOB?
Why has ServiceNow provided 'Device type' attribute on IP router/IP switch table OOB? We already have dedicated tables for routers, switches, firewalls, access points. Then why we have this TYPE field on Rotuer table for exmaple.Is doesnt make sense ...
Resolved! how to change the reference field value in child table without impacting the parent reference
Hello team, I have reference field in cmdb and is inheriting to all the child tables of cmdb_ci. Iam planning to change the reference table value of the same field in cmdb_ci_networkgear. how can I achieve this.
Not Able to insert record into New Table using Transform Table Method in Pattern Designer
Hello Team, I would like to discover SMB shares in CMDB on the windows server. We already have one OOTB table "cmdb_ci_file_system_smb" for this records. But currently service now does not support it. I just need to fetch the name and path from this ...
ServiceNow Data Model Diagrams
I was wondering if anyone has something similar to this but in the latest version of ServiceNow as I find this very helpful and easy to show and explain to customer or users. https://www.snow-mirror.com/wp-content/uploads/2016/07/ServiceNow-Data-Mod...
how to automate risk on change form using business service criticality field
Hi All,I currently using risk assessment Ui action which is responsible for calculating risk field on change form, now the I wanted add the risk scores and weight based on the CI field called 'business criticality' as show follows, for example, if bu...
List Servers with changes in "Operational Status"
Hi,I need to generate the list of server with changes in the field "operational status" for a specific month.Any idea try to do it? I have try the filtering from the UI.. but it will list any change to the CI record within the specify time frame. I h...
CMDB Implementation
Hi, I need documentation or technical steps for the ServiceNow CMDB implementation. 1. ServiceNow Service mapping and discovery with AWS cloud2. Mid Server Deployment3. CMDB Classification and Class Dependency4. CI class setup5. Populating CMDB Thank...
Resolved! Most recent discovery filed on cmdb_ci table
Hi,On cmdb_ci table, the 'Most recent discovery' field not giving the data in activity. Previously, in Dictionary Entry it has Attributes as 'edge_encryption_enabled=true,no_audit=true' but I have removed the attributes to 'no_audit=true', now it is ...
CMDB Health
Hi Everyone/Community,I have one requirement on Servers: ESX, linux, Solaris and Computer i need to add required and recommended attributes in completeness. In CI Class manager i have opened for ESX server class and i added the recommended fields/a...
CMDB Query Builder - No Relationships - Not returning expected results
Hi there! I have been trying to put together a CMDB Query to show me "No relationships" going from a server to an application. We do not have the CMDB Health Dashboard configured in our current instance, so using the Orphan rules are not really an op...
Unexpected behavior with the filters for CMDB Data Manager policies
So I am facing some weird behavior with creating CMDB Data Manager Policies. My understanding is that if I chose "Retire as the policy type, the filters should automatically include basically the opposite of the retirement definition for CMDB records...
