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CI model update with import

Hi All, I have duplicate models in CMDB Model Table .So CIs are mapped with incorrect models .To fix this ,I want to update  correct model for CIs.I have exported data with details like CI name ,CI sys ID, Hardware model sys ID(correct Model).How can...

_bhishek by • Tera Guru
  • 278 Views
  • 1 replies
  • 0 helpfuls

Hide delete UI action based on groups on cmdb model table

Hi Everyone, I have a requirement where I want to hide Delete UI Action on CMDB model table(cmdb_model) for specific groups. In UI action Table I couldn't find any UI Action define for this table. Please Let me know how to achieve this, Thank you in ...

Yug45678 by • Tera Contributor
  • 219 Views
  • 1 replies
  • 0 helpfuls

How to set correct request using script

Hi Everyone,I'm getting below error while calling api. Error: Response body{"statusCode":400,"titleMessage":"Bad Request","helpMessage":"Please correct the input object","userMessage":"There was an error while processing JSON content"} Code:var statu...

Akhil2001 by • Tera Contributor
  • 548 Views
  • 8 replies
  • 0 helpfuls

Resolved! Agent client collector - updating Operating System field

We have been testing the agent client collector for servers and workstations that are not routinely available when Discovery scans IP segments.  The basic setup is not hard and seems to work, but I'm having a hard time understanding how to create a "...

Tom Brown by • Mega Guru
  • 1217 Views
  • 4 replies
  • 1 helpfuls

Resolved! business service - how to handle for locations

Let's suppose, I provide a business service  TennisScheduling and i want to create a change record for tennis scheduling at a specific playground (let's pretend that i need a change record against  tennisScheduling@playground1) tennisScheduling@playg...

JJ-Marriott by • Tera Contributor
  • 648 Views
  • 3 replies
  • 1 helpfuls

Language Pack in SPKG Table

In SPKG table,  version name is having some Chinese symbols which we are not able to understand. We need to find the duplicate records but can't check unless it in English language. pls check the screenshot and suggest how can we convert these symbol...

Data Certification Metric

Hi Team,     We currently have Data Certification running on Servers on a 7 day cycle to collect desired attributes on newly deployed servers. I'm looking for a way to present these as Metrics on a dashboard but I'm not finding a really good way to s...

Jimmers by • Tera Expert
  • 965 Views
  • 4 replies
  • 1 helpfuls