Hi Team, Can anyone tell me how to populate service offering based on CI's. If I choose CI then I want to populate Service offering of it which is present on higher level but the relationship of CI's is not cosistent (till Service )in between there a...
Can you please help me get this data: For a specific field on the Computer table, give me all the records where that field was updated by Source A vs Source B (which are two discovery sources) or by a specific user as I may have any of those 3 update...
Hi All, We are using JEA for windows server discovery. But for quite a few servers we are getting the following error message Register-PSSessionConfiguration : Could not grant remote access to 'xxxx\ServiceNow_JEA': 'Some or all identity references ...
Hello, I am setting up our Service Graph Connector for the Jamf Integration and I am having trouble with the data reaching the Target Table. I followed the Guided Steps in the documentation Configure Guided Steps. The Transform Map and Data Source is...
Hello Community, Into our network, with have Windows Failover servers. These servers are correctly discover and set into "Windows server" class but they are also into the "Hyper-V Server" class! These Windows Failover servers don't have the "Hyper-V...
This is a question regarding the design of CMDB (Configuration Management Database) to a Cloud Service.I want to manually register information from Azure AD (such as users, user groups, tenant ID) andinformation from Azure Firewall (such as networks,...
Hi All, We wanted to find duplicate CI present in system. tried with report Bar chart but its showing only first 50 records is there any way to increase limit ? ThanksRoopa
Hello, In the ServiceNow instance I work with there are Computer CIs and some of these have Installed Software instances representing their BIOS version. I want to report on ALL Computers and include the Software values Product Name, Installed, Versi...
Hello,how can I connect a Business Application to a Business Process using the M2M table called: cmdb_m2m_business_process_ci, in the User Interface?I really do not care about the semantic of this operation and I do not need a Reference link.I really...
I get that converting suggested application servers and suggested applications is useful where there is no out-of-the-box patterns available for running processes. Creating a CI class and discovering those CIs that you would utilise in service manage...
Hello Community, I have a requirement to sync business app to mapped application service for the following fields owned_by and managed_by when the bus app owned_by and managed_by changes. I have the business rule below but is not firing. Any assist...
Hi All, In our CMDB ,CIs are mapped with incorrect models.I have exported data in column as correct model Ids sys ID and respective incorrect model IDs sys ID .Could you please help me how can i create transform map script like when imported incorrec...
My Use case is:To create a relation b/w business application and CI and after creation the work notes should get updated and this relation is stored in cmdb_rel_ci table.Similarly, we have to delete the relation also, and the work notes of parent( B...
Hi Community , does anyone have done the integration between ServiceNow and Forti SOAR.if yes please let us know the method or provide any doc that would be grateful. Thanks in advance !!!
