How to use basic auth credential type in ServiceNow discovery?
How to use basic auth credential type in ServiceNow discovery?
Forum Posts
Use case for orphan ci remediation task workflow
Hello All,I need to prepare design for Orphan CI Remediation task workflow.Can you suggest the guidelines to follow for the same or any use case for orphan ci remediation task workflow design or creation. Kind Regards,Sarths21
Quick Links (sn_cmdb_ws_quick_links) deletion
How to delete records on Quick Links from the table: sn_cmdb_ws_quick_links?Delete Operation that we see on the List and form view doesn't work. Active field is also not working as expected (It doesn't switch from False state to True).Kindly suggest.
Discovery Creating Hardware Models
Hello Community, We recently implemented ServiceNow Discovery and have a few questions about how Discovery maps Hardware Model data. We noticed that our Discovery user is creating Hardware Models, but we're not sure if the data is landing in the corr...
Resolved! Credential Based Discovery VS SNMP based
I would like to understand what ServiceNow uses for discovery and how it differs from SNMP based Discovery. We want to understand why SNMP is not the default mechanism and what we would get or miss if we were to use SNMP as default. For ex:- if we a...
Resolved! CMDB Data Manager policy to automatically process CIs life cycle event
Hi, i need to create CMDB Data Manager policy to automatically process CIs life cycle event along with the policy type and filter criteria. When an IP Address is assigned to a DNS-Name, the status of the DNS-Name shall be automatically set to "instal...
SNMP discovery Wyse thin clients
We have an issue with discovery of Wyse thin clients. The responses from similiar clients are inconsistent.An example is we have 2 Wyse 3040 clients both running ThinOS 2211. We have a pattern to identify these and add them to the CMDB and it works f...
Resolved! ServiceNow CMDB CI Relationships created thorugh scripts not displaying in Form dependency view
Hello friends, Below script is not showing the relationship created from the script. Below is the script:var relGr=new GlideRecord('cmdb_rel_ci');relGr.newRecord();relGr.setValue('type','25242fb2377a9200738d021a54990e88');//"Owns::Owned by" relations...
How can we automatically update related Items , if we update parent item in CMDB
Hi Team, We need to automatically update related Items , if we update parent item in CMDB.Eg:- Support I have updated the Service Owner of main Item of parent, then it needs to be automatically updated and reflected in its related records.Please help...
Is there any limitations of cmdb during integration?
Is there any limitations of cmdb during integration? and is there any file limit such that only these much files only we can bring is there any limit like that?
Need to exclude additional comments history from worknote
I want to display only the latest additional comment in the work note and exclude the rest of the comments' history.I tried the below logic but not working as expected.var inboundEmailContent = /* get the content of the inbound email */;var currentAd...
Duplicates on business application keep appearing even though i "solved" the problem.
Hi I get some duplicates reported on my Business Application table.The problem is that the one has been created with a false name, identical to an existing one.Since the Identification Rule is only based on the Name attribute, renaming the one should...
I want to know is there any data limit for cmdb
while we do e-bonding lots of records get created from different instances , I want to know is there any data limit for cmdb , such that it can handle this many records? any limit?
Identification rule synatx
I have a requirement that whenever the asset manager manually creates records, if they alter the syntax while making the record, the system automatically generates duplicate records. To prevent this, I want identification rules to be applied to speci...
Identifying Duplicate CI Manually
Hi All, We are working to find duplicate CIs present in system which are not identified by system to create deduplicate tasks. Some of class we excluded as its expected to have same display name in that particular class Ex : cmdb_ci_app_server_tomca...
