any best practices for CSDM content?

User324996
ServiceNow Employee
ServiceNow Employee

Have been asked by a partner/customer if we have any best practice examples for the actual content for things like application services, product categories, software models etc. Possibly also for specific industries (e.g. like FS).

I searched in a demohub instance for the installed data, wondering if that is the best we had? and/or might this be published in a doc somewhere?

Like the next step down beyond the CSDM white paper taking the theory to a practical implementation.

thanks!

3 REPLIES 3

emir
ServiceNow Employee
ServiceNow Employee

There is a whole series of videos on Youtube posted by Mark Bodman, also a ton of posts on the community by him. 

If you have access to Knowledge materials, several sessions (including customer led) go over the topic

Juan Osorio
Tera Contributor

@Paul Buckley  Check out  CSDM Table Data Intake it might be helpful 

Juan Osorio
Solutions Design Architecture
ITILv3 | NSE2 | ServiceNow ITSM, ITOM, ITBM, CMDB & CSDM Mgmt