Application Service Form Configuration

LfBotafogo
Kilo Contributor

Hail gentlemen.

I'm working with CSDM's Application Services table.

I selected the attributes in the columns that I need to fill to compose an Applications Catalog and now I need to adjust the form with the same attributes of the table screen.

The problem is that when I enter the form, the button to configure the form does not appear.

How can I make this configuration so that the form has the same attributes as the table screen?

find_real_file.png

4 REPLIES 4

Steve MacDonald
Tera Contributor

That form is not editable. If you look at the URL you can see that the URI points to '$csdm_app_service.do'. In general anything that starts with $ is not editable as it is a private page that ServiceNow has not (yet?) given access to edit. 

KB0993250 

See @Ashutosh Munot's response to this similar question

Thank you Steve! Lets go ahead!

Martin Grosskop
Tera Guru

HI Fernando,

At the top of the wizard form you will see an Advanced button:

find_real_file.png

If you click on that it will take you to another form which has more details about the service.

And if your Application Service is still in the cmdb_ci_service_auto class, then the form will be the "normal" form with all the fields you would expect:

find_real_file.png

 

The form you see if the application services has been moved down to one of the classes that are extensions of cmdb_ci_service_auto is a bit of a challenge

 

Regards

Martin

 

 

 

Thank you Martin for your time and interest but look, I defined some fields to work in my Applications Catalog. My list view is like these selected attributes:


find_real_file.png

I translate some columns but it's not important.

My problem is to put in the form these same fields I defined to compose the list because with this present situation, I'm needing to filed manually some Information at the standard form...

find_real_file.png

and others directly at the list... ideal to me is reconfigure this form to display same fields I define at the table.

But ok... if it's not possible... I will continue to do this way...

thanks a lot

Regards

Fernando