based on Assignment group description template need to change

[Supriya Mane]

Hi All,

My requirement is there are multiple assignment groups are there each assignment group diffrent description template are there based on assignment group change how we can populate that description through template and decision table.

[Tanushree Maiti]

Hi @Supriya Mane 

Refer this link:

Smarter Assignment Using Decision Tables + Flow Designer

https://www.servicenow.com/community/itsm-forum/flow-designer-to-set-assignment-group-based-on-varia...