Hello,
I hope you find this helpful. We don't have SDLC components in our implementation of CSDM. For Business Capabilities, you can either define your own through creating decomposition diagrams or use an existing business capability model to make your own. There are several models for financial services, manufacturing, etc. In the example below we have level 0 capabilities to level 2.
We then map the level 2 business capability to the Business applications and the related information objects.
Use Case: We typically use business capability to business application information for understanding redundant technology or if you have business capability mapped to organization (typically a business architecture deliverable) you can understand potential organizational impact of new projects for applications or outages.
For us, information objects represent data elements that represent restricted or confidential (NPPI, HIPPA, etc.) data and then we work with SMEs to map the appropriate data elements to the applications. As you can see below, we have information objects representing Credit Card information, Contract Number, and Contract Cost. These information objects map to other applications as well but for the purposes of this example we only see them mapped to the ones listed.
Use Case: We use this information object relationships for cybersecurity and risk management. If there is an event, what data could have been impacted. Information security uses it to ensure we understand where our data is being capture, and if it is mapped to infrastructure, what infrastructure it is flowing through and then finally where it is being stored so they can protect it at all phases.
The business service that provides the business capability Purchasing is Expense Management. We typically have business users help us define this instead of technical people. The offering that business users would have available would be submitting a Software Purchase, Group Conference Purchase, and Individual Conference Purchase. You may ask why you have two different services for individual and group conference purchases, it's because the managing of the expense, such as group discounts offered by the vendor, and underlying applications would be handled differently if we were submitting a request for large group to go to a conference vs an individual going to a conference. Group Conference Purchase and Software Purchase depend on SAP Ariba and Individual Conference Purchase depends on SAP Concur Expense, even though I don't have the relationship created.
Use Case: We use this business service mapping to also help identify redundant technology. This also helps us plan current and target state technology and understand total cost of ownership (TCO) to support business service as legacy is sunset (or not) and target technology is implemented. You can use the cost by business service to understand your investment strategy. You are able to understand where you are spending money for services that are core to your business and understand where you maybe able to divest in tertiary services where you are spending a lot of money. We can also use this to identify and communicate to our business users in business terms, that's why we have the business help us define this. For instance, we can communicate our ability to purchase software is down instead of widget123 is down.
Here are a couple videos of CSDM examples:
https://www.youtube.com/watch?v=-wD-E5IBzys&themeRefresh=1
CSDM Example Series: Shared Tech and Client Compute services - YouTube
-Jeff
