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Resolved! CSDM 4.0 Build Domain

The build domain is newly included in the CSDM  4.0 and it is mainly going to use for the DevOps module. As per DevOps module documentation, it is 1:1 mapping between DevOps App and SDLC_component. When any new DevOps App will be created, an associat...

Hardik10 by Tera Expert
  • 2208 Views
  • 2 replies
  • 2 helpfuls

Set timezone based on user location

Hello folks,Is there any way to set the time zone in user table based on the location. Any thoughts on this.(When a new user is created, I want to set time zone based on the location selected. Is there any way to find the related time zone based on l...

Prasad43 by Tera Guru
  • 3142 Views
  • 4 replies
  • 3 helpfuls

CSDM and Asset Implementation

I know we need to CSDM for CMDB implementation.  However, I read ServiceNow documentation regarding CSDM and Asset mgmt.The doc mentioned CSDM is optional to Asset implementation.  Can any CSDM expert answer my following questions?Why CSDM is optiona...

Alberta by Tera Contributor
  • 3578 Views
  • 7 replies
  • 3 helpfuls

Modeling micro services / APIs in CSDM

I work for a large global logistics organization that is seeking to utilize the CSDM to model its complex technology environment which heavily leverages the use of micro services / APIs in its application architecture. Currently we use the "web servi...

Resolved! Multiple tables for the same components

I have a question on what tables to use. Currently I see multiple tables for the same components.Examples: 1a. cmdb_ci_service_business1b. cmdb_ci_service (service classification = business) 2a. spm_service_portfolio2b. service_portfolio At least the...

JordiDG by Tera Contributor
  • 4174 Views
  • 13 replies
  • 17 helpfuls

Service Account Tracking

Is there any way to create a relationship b/n a TSOs and a service accounts which ties back to the Service Owner responsible attesting to the adherence to account management policies which may include time stamping of the accounts. Is there any used ...

Nilanjan1 by Giga Sage
  • 976 Views
  • 1 replies
  • 0 helpfuls