configuring OLA on Service offering

[amitmanna]

hi community friends

can some one help with some guidance on migrating from assignment group based OLA configuration to service offering based OLA configuration

thanks in advance 

[Shashank_Jain]

@amitmanna ,

Just by changing your filter conditions to check the Service Offering field in Start, Pause, Resume, and Stop conditions, you can migrate from Assignment Group–based OLAs to Service Offering–based OLAs.

Refer below screenshot :

[amitmanna]

thank you Shashank . will get it checked and confirm. thanks a lot for quick response

[Shashank_Jain]

@amitmanna ,

If this help, please mark my solution as accepted and close the thread.

Thank you!

PS : Feel free to ask if you have any doubts further.

[amitmanna]

Sure.will try on Monday and confirm