configuring OLA on Service offering

[amitmanna]

hi community friends

can some one help with some guidance on migrating from assignment group based OLA configuration to service offering based OLA configuration

thanks in advance 

[Shashank_Jain · Accepted solution]

@amitmanna , If the above solution helps , please mark the solution as accepted and close the thread.

[amitmanna]

hello Shashank. thanks . this indeed helps

regards

Amit Manna

[AndersBGS]

Hi @amitmanna ,

you just need to update your OLA definitions for when to trigger, pause, and end.