- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
hi community friends
can some one help with some guidance on migrating from assignment group based OLA configuration to service offering based OLA configuration
thanks in advance
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
@amitmanna , If the above solution helps , please mark the solution as accepted and close the thread.
Shashank Jain ā Software Engineer | Turning issues into insights
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
@amitmanna , If the above solution helps , please mark the solution as accepted and close the thread.
Shashank Jain ā Software Engineer | Turning issues into insights
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
hello Shashank. thanks . this indeed helps
regards
Amit Manna
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @amitmanna ,
you just need to update your OLA definitions for when to trigger, pause, and end.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/