CSDM 2.0 Mapped Examples for Common Software/Platforms?
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‎04-17-2020 06:11 AM
Has anyone been able to find top-to-bottom examples of common IT services that have been mapped according to the CSDM 2.0 guidance?
My browsing in the forums has turned up multiple people asking, and some saying it would be coming soon, but those posts are 6 months old and i still can't find examples.
Example -- For an organization that uses G Suite or Office365, or provides Wordpress Web Hosting for their organizations websites, what would be the obvious choices for CIs, Applications, Technical Services, Technical Service Offerings, Business Services?
Seems that common products/platforms like that would expect to be mapped the same across most organizations following the CSDM 2.0 standard.
As a straw-man example, attempted in bullet format:
- Business Service: Web Services
- Business Service Offering: Web Hosting
- Child Business Service Offering: LAMP Web Hosting
- Application Service: IIS Web Hosting
- Application Service: cPanel Web Hosting
- Technical Service Offering: Linux Server Hosting
- Technical Service Offering: Windows Server Hosting
- Technical Service Offering: Production MSSQL
- Technical Service Offering: Validation MSSQL
- Parent Technical Service Offering: MSSQL Hosting
- Technical Service: Database Hosting Services
- Technical Service: Server Hosting Services
Same kind of question for something like G Suite or Office365....what are the Business Services, Application Services, Technical Services etc that would be pretty standard across an organization / university etc that runs that service, or provides that service to their users.
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‎04-22-2020 09:56 AM
Not knowing much about SAP, and how that particular product/service is offered .... lemme try to correlate to O365 or G Suite....
- Business Service: Productivity & Collaboration
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- Business Service Offering: Email Services
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- Application Services: Gmail, Google Groups
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- CIs: mail.google.com, groups.google.com
- Business Service Offering: Chat & Video Collaboration Services
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- Application Services: Google Chat, Google Meet, YouTube
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- CIs: chat.google.com, meet.google.com, youtube.com
- Technical Service Offering: G Suite Core Services (would relate to gmail, groups, chat etc)
- Technical Service Offering: G Suite Consumer Services (would relate to youtube and other non-core services)
- Technical Service: Productivity & Collaboration Suites
Thoughts?
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‎04-24-2020 03:34 PM