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08-09-2024 07:37 AM
Hello,
I am trying to display all the application services that are related to a specific service offering in a reference variable for my catalog item. Right now I am using the cmdb_rel_ci table but the display value shows up as created date which we do not want. I have attached a photo for an example of how it looks right now. We need to only display the right column.
I am not sure if there is a better way to do this because the application is not linked directly thought a field on the application form. It must be a reference field, as we need to be able to dot walk.
Thanks for any help
Solved! Go to Solution.

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08-09-2024 07:49 AM - edited 08-09-2024 07:50 AM
Hello,
Based on your history, it seems like you're posting several questions related to reference qualifiers and the like, please let us know if there's some other assistance we can give so that you become more familiar with the concept.
For the above issue, the cmdb_rel_ci table would need to have a display field selected on the table itself, but then that affects the platform and wherever else this table is used, but we'll leave that to you to decide what to do:
If the relationship isn't driven by a reference field on the form itself, but instead through the CMDB relationship table related list, then yes, you'd have to approach it another way (like you're doing).
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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08-09-2024 07:49 AM - edited 08-09-2024 07:50 AM
Hello,
Based on your history, it seems like you're posting several questions related to reference qualifiers and the like, please let us know if there's some other assistance we can give so that you become more familiar with the concept.
For the above issue, the cmdb_rel_ci table would need to have a display field selected on the table itself, but then that affects the platform and wherever else this table is used, but we'll leave that to you to decide what to do:
If the relationship isn't driven by a reference field on the form itself, but instead through the CMDB relationship table related list, then yes, you'd have to approach it another way (like you're doing).
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!