DPM: application services not visible on service offering run tab if tag based or calculated

damianfell
Tera Guru

We are implementing DPM alongside our service portfolio implementation and have found an oddity in the workspace that we cannot find a configuration setting for.

 

On the service offering run tab there is a list of application services that are dependencies of the offering, however it looks like the default selection is specifying only the mapped application service table, not it's child tables of calculate application service and tag-based application service.

 

Has anyone found a easy way to fix this to show tag-based services other than editing and customising the workspace itself?

 

Seems like a big dropped-ball in the workspace design as the tag based tools seem to be a strong direction of travel for the service mapping product.

5 REPLIES 5

caitlinmarkham
ServiceNow Employee
ServiceNow Employee

Thank you Mathew and damianfell for your feedback and identifying this defect! We have created a defect on our side and will work to get this fixed quickly.