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Event on notification trigger

Rajesha Hati
Tera Expert


If a notification is triggered in ServiceNow, there may be 50 or more notifications triggered at the same time. I want to understand how this works internally.

When a notification is triggered o update record or insert record, is it logged somewhere (for example, as an event)? Where can we check or track that a notification has been triggered?

2 REPLIES 2

Tejas Adhalrao
Kilo Sage

Hi @Rajesha Hati  ,

sys_emai  table you can track 

TejasSN_LogicX_0-1768310057256.png

 

open record you can see all the deatils and aslo preview email notifications.

TejasSN_LogicX_1-1768310124197.png

 

 

 

 If you found my solution helpful, please mark it as Helpful or Accepted Solution...!

thanks,

tejas

Email: adhalraotejas1018@gmail.com

LinkedIn: https://www.linkedin.com/in/tejas1018

 

Tejas Adhalrao
Kilo Sage

Hi @Rajesha Hati ,

 

sysevent  = this table track the what are the event trigged

 

TejasSN_LogicX_3-1768310325131.png

 

sys_email = track all the email notifications 

TejasSN_LogicX_4-1768310403840.png

 

 

 

 If you found my solution helpful, please mark it as Helpful or Accepted Solution...!

thanks,

tejas

Email: adhalraotejas1018@gmail.com

LinkedIn: https://www.linkedin.com/in/tejas1018