How should the relationship between Business Capability,Application and Service be defined in CSDM?

[Suhyeon Lee]

I intend to follow the CSDM model as much as possible to implement the ServiceNow platform smoothly for the future expansion of the platform at the customer's site.

However, the ServiceNow asset documents from "NowCreate" and the ServiceNow documents themselves are confusing to me.

I would like to receive clear guidelines.

• What criteria should be followed between NowCreate and Asset?
• How should the actual relationship be configured?

Can someone please help me?

Below are the materials I have reviewed.

Now Create Asset

https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=c7f18f439346fdd02fac74096cba109f&n...

ServiceNow Documents

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/csdm-implementation/co...

Relationship types provided in the instance

[Barry Kant]

Hi JE

I used the link in the original question:

Now Create Asset

https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=c7f18f439346fdd02fac74096cba109f&n...

BR,
Barry

[Aleatha Leader]

The darker background showing the Provides::Provided by looks like it's slide 32 in the linked presentation.  https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=c7f18f439346fdd02fac74096cba109f&n...

The presentation is from October 2023, so it's newer than the ServiceNow docs (white background) that only show Provided by and was updated in August 2023 https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/csdm-implementation/co...