How to add a default attachment to an attachment variable in a catalog item.

[sreeshsurendran]

How to add a default attachment to an attachment variable in a catalog item so that the user can download that attachment and add the updated attachment to that variable.

[Karan Chhabra6 · Accepted solution]

Hi @sreeshsurendran ,

You can achieve this using the following steps:

Step 1 : Attach the attachment to the catalog item, which you want to show up as default, example:

Step 2 : Navigate to the 'sys_attachment' table, you'll notice that a new record has been created - copy the 'sys_id' of this record.

Step 3: Create a onLoad catalog client script

function onLoad() {
	
   g_form.setValue('attachment','b3db64fa97aea91082f2bb5ef053afb9'); // replace the sys_id with the one which you've copied in step 2
   
}

Result:

If my answer has helped with your question, please mark it as correct and helpful

Thanks,
Karan

[sreeshsurendran]

@Karan Chhabra6 @Slava Savitsky - Thank you for the support 🙂

[CathyD]

Will the attachment then be available on the RITM?

[sreeshsurendran]

Hi @Karan Chhabra6 , thanks for the solution. It's working as expected 🙂