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how to catch up mantenances

zx
Tera Contributor

‎12-03-2023 07:29 PM

hello everyone

I want to know how to catch up mantenances from servicenow and inform to users.

canyou help me?

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Danish Bhairag2
Tera Sage

‎12-03-2023 07:44 PM - edited ‎12-03-2023 07:45 PM

Hi @zx ,

 

You can login to HI support with ur relevant I'd n check the changes created by servicenow. This will show info for all the instances Prod n non prod.

Servicenow usually will create n keep all the changes which it is going to perform over the months so from der u can verify if there is any maintenance which is scheduled & inform customers accordingly before hand.

 

Thanks,

Danish

 

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