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How to change visibility of Article's Workflow_state visibility format from stage render to text

HarshithVeV
Tera Contributor

4 weeks ago

Hi,

We had recently upgraded one of our instance to 'Australia' from Zurich version.
After upgrade we found an UI issue at 'CSM/FSM Configurable Workspace'
When we select 'All Articles' sub list under 'Article' List a List view will be shown.
Inside the List view when add column 'Workflow' it shows as stage render/progress bar instead of Plain Text

 
 

Actual WorkFlow View on All Articles List view.png

We are expecting the View as below
Expected Workflow view on All Articles List view.png

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HarshithVeV
Tera Contributor
In response to Mani23

2 weeks ago

Hi Mani,
We got an update from ServiceNow Team,

Steps to Fix this issue

1. Go to the UI Builder
2. Select the experience in my case it is 'CSM/FSM Configurable workspace'
3. Navigate to 'List' tab

    You were able to find 'List default' and 'List bundle default' Components

4. Go to the settings of 'List bundle default' and make it as inactive

5. Go to the settings of 'List default' and make it as active

Note: In future upgrades 'List default' may be not supported.
 

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