How to display parent on dependency view of service offering?

[Egor2]

Hello, i have a requirement to display parent on the Dependency Views of Service Offerings. I have already created a following record on "Related Item" table, but it did not help me to solve this case:

What should I also be aware of?

[Community Alums]

Hi Egor,

This is the thread which you can follow :https://community.servicenow.com/community?id=community_question&sys_id=862b901f1bdcf410e1f311751a4b...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Egor2]

Hi Sandeep,

thank you for your reply! In topic you suggested it is about Application Services, unfortunatly I need to implement it for Business Services, as far as I understand that correctly.

[Leigh Mullin · Accepted solution]

Hi Egor, I think this is the explanation you are looking for https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/business-service-management-map-ng/task/t_CreateModifyNGBSMMapRelatedItems.html

[Egor2]

Hi Leigh, thank you for your reply! I did it exactly, how it in this article described, but unfortunatly it does not work in my case.