How to prevent use to submit incident when they selected inactive assignment group

[rajeevsnow]

Hi ,

we have a requirement, if user selected inactive assignment group, we should prevent then to submit the form.

here due to some other reasons we can't write reference qualifier on assignment group field.

I have written below script include and on submit client script but it is not working as expected .

Can any one help me on this?

Client script :

function onSubmit() {

var group = g_form.getValue('assignment_group');
var ga = new GlideAjax('prevent_incident_submission');
ga.addParam('sysparm_name', "getUserInfo");
ga.addParam('sysparm_assignment_group', group); //Onchange field is reference field to sys_user table
ga.getXML(getgroupname);

function getgroupname(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
if (answer == 'true') {
g_form.addInfoMessage('please select active group');
g_form.clearValue('assignment_group');
}
}
}

****************

Script include :  

var prevent_incident_submission = Class.create();
prevent_incident_submission.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getUserInfo: function() {
var agroup = this.getParameter('sysparm_assignment_group');
var group = new GlideRecord("sys_user_group");
group.addQuery('assignment_group', agroup);
group.addQuery('active', false);
group.query();
if (group.next()) {

var response = group.active.getDisplayValue();

}
return response;
},
type: 'prevent_incident_submission'
});

[Ankur Bawiskar]

@rajeevsnow 

what debugging did you do?

did you add alert in client script? did you add log in script include

[rajeevsnow]

Could please help me how can i debug or add log?

[Ankur Bawiskar]

@rajeevsnow 

adding alert in client side and gs.info() in server side

[Ravi Gaurav]

Here's an example of a script include and a client script that prevent users from submitting a form if they have selected an inactive assignment group:

---------Script Include---------

var ValidateAssignmentGroup = Class.create();
ValidateAssignmentGroup.prototype = {
initialize: function() {
},
validate: function(current) {
var assignmentGroup = current.assignment_group;
if (assignmentGroup && assignmentGroup.active === false) {
alert("The selected assignment group is inactive. Please select an active assignment group.");
return false;
}
return true;
},
type: 'ValidateAssignmentGroup'
};

-------------Client Script--------

function onSubmit() {
var validateAssignmentGroup = new ValidateAssignmentGroup();
var result = validateAssignmentGroup.validate(g_form.getEditableRecord());
return result;
}

Please mark this helpful and accept my solution if it is helpful.

Regards

Ravi Gaurav

[rajeevsnow]

Hello Ravi,

if user this script i am getting below message in the incident form

onSubmit script error: ReferenceError: ValidateAssignmentGroup is not defined:
function () { [native code] }