How to use reference qualifier if cloned descendant element is read-only?

[Bart Z]

Hello,
I need to put a reference qualifier on a field, however I receive info message 'This cloned descendant element is read-only, Click here to open editable first element (cmdb.owned_by) in a new window.'

I need to put the reference qualifier ONLY on this single one attribute on this table, so I can't just go to cmdb.owned_by. I've found a similar topic there:
https://community.servicenow.com/community?id=community_question&sys_id=80a48fa9dbd8dbc01dcaf3231f96...

However, it doesn't change anything
Any ideas? 🙂

[Jiri Skala · Accepted solution]

Hi Bartłomiej,

I think you could use standard Dictionary Override:

1. Go to Dictionary and find the field [cmdb].[owned_by] or just click the message you received: Click here to open editable first element (cmdb.owned_by) ...
2. Open this record in the form, go to the related list "Dictionary Overrides," and click "New"
3. Create a new Dictionary Entry Override record: in the field "Table," select your table, check the "Override reference qualifier," and enter the qualifier you need.

Regards
Jiri

[Bart Z]

tysm 🙂 works fine