Interactive filter not working for all widgets

acbisogni
Tera Contributor

I have created one dashboard with several widgets. I have two interactive filters, the first one filtering Availability groups and the second dependent one for assignment groups.

I have created two widgets, report based, showing the trend line, one for received incidents (based on opened field) and a second one base on resolved field.

When selecting the first filter, availability group, both widgets are working fine, however when I select a assignment group in the second interactive filter, only the widget with opened trend line is working, and the resolved trend line shows nothing (No data to display).

Both have the same database behind (incident table) and the filtering procedure created contains the assignment group SDC, resolved (at or after 1/10/2023) and state not canceled.

 

Please guide me how to get it working.

 

Thanks,

 

Adriano

2 REPLIES 2

Tsura Andreeva
Mega Sage

Can you show the interactive filter for Assignment Group, it might be because you are not referensing the relationship there. It should be something like this;

TsuraAndreeva_0-1698870783681.png

 

AndersBGS
Tera Patron
Tera Patron

Hi @acbisogni ,

 

Have you mapped both interactive filters to their respective fields? 

 

AndersBGS_0-1698908791603.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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