Seeking Career Guidance from the ServiceNow Community
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
I have around 4 years of ServiceNow experience, with my strongest area being Employee Center and Service Portal development. I would rate myself around 4.5/5 in portal development, including custom widgets, UI customization, AngularJS, responsive design, and employee experience solutions.
My experience includes:
• Employee Center & Service Portal
• UI builder (MID-level)
• Custom Widget Development
• Business Rules, Script Includes, Mail Scripts, UI Actions
• Catalog Items, Record Producers, Variable Sets
• Flow Designer (mid-level proficiency)
• Integrations (basic REST API knowledge)
• Strong ServiceNow scripting and platform development
I also have working knowledge of ITSM processes, particularly Incident Management, Request Management, Knowledge Management, and related platform development. Additionally, I have exposure to HRSD through Employee Center implementations and HR service experiences.
As I plan my next learning path, I'm trying to decide where to invest my time for long-term growth and better market opportunities:
- Deepen my expertise in ITSM and become a stronger end-to-end ITSM consultant/developer.
- Learn CSM in depth and combine it with my Employee Center and Portal expertise.
- Go deeper into HRSD and build expertise around employee experience and HR workflows.
Based on my current skill set and market demand, which path would you recommend and why?
I would greatly appreciate insights from experienced architects, consultants, and developers in the ServiceNow community.
#ServiceNow #ITSM #CSM #HRSD #EmployeeCenter #ServicePortal #CareerGrowth #ServiceNowDeveloper
