Is there a way to change the default view for application services?

Richard29
Tera Contributor

‎08-22-2022 09:58 AM

Is there a way to change the default view for application services?

e.g. to default to the classic view for CMDB records rather than the CSDM view for application services.

instead of defaulting to this 

find_real_file.png

to default to this view

find_real_file.png

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EricDohr
ServiceNow Employee
ServiceNow Employee

‎08-22-2022 06:10 PM

On the left side, the Application Navigator has modules that can link to list views and you are able to set the preferred view.  This is done by updating the argument in the link.

Please note, the Application Services Wizard is a powerful tool that allows for the ease of use to build common CSDM relationships, select the appropriate Population Method which leads to the appropriate table for the CI, and many more items.  

Application Services > Technology Portfolio Management > Application Services

  • Default view is "APM Services." 
  • Note, I have APM installed

Digital Portfolio Management > Business Applications > All Application Services

  • Default view is "Default View." 
  • Note, I have DPM Installed

Configuration > Application Services > Application Services - Default view is "csdm_view."  

  • If you review the link type, you will see the arguments include the csdm_view in the URL. You can adjust this URL if desired

CSDM > Manage Technical Services > Applicaiton Service - Default view is "csdm_view."  

  • If you review the link type, you will see the arguments include the csdm_view in the URL. You can adjust this URL if desired