Knowledge Article to Publish Article via Transform Script

[Saib1]

Hi,

I am trying to update the Knowledge Article which is Published . 

Without Affecting the Workflow how to update it via Transform Map .

 some thing like setWorkflow =false

Is there any Transform Script to do it?

[Jake Sadler]

Hi,

If the workflow is to publish the article, the transform map does the same thing as the workflow.

You would need to set the workflow to false in this case.

If my answer helped please mark it as helpful or mark my answer as correct if I solved your issue.

Thanks

Jake

[Saib1]

The kb articles are in published .

Updating the few fields where we need to set the workflow false ? And after updating via transfrom map . It should not go to Draft 

[Jake Sadler]

If these fields get updated in the workflow then it could reset the values after you've changed them. For example, it might go to draft if you the workflow updates the state to draft because an approver rejects the article.

[shloke04]

Hi,

You can use a background script to update a Knowledge article which you need.

If you are using a Transform map for multiple Knowledge articles then it will work but would suggest to make "Run Business Rule" field as False as shown below:

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke