- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2024 03:06 AM
Looking for options to capture RPA in CMDB / CSDM framework.
I know OOTB no class is available to capture the RPA CIs. In our environment, these RPAs are subjected to compliance regulatory where trigger approval from the associated Information Objects.
Thanks in advance.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2024 11:07 AM
Since ServiceNow has its own RPA tool, I went to see what they did for their objects.
I found the page "" at https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/product/rpa-core/reference/rpa...
I'm not sure if they've made these tables available outside of the RPA tool, but it may be worth looking at the "CMDB CI Class Models" available in the store.
If they are not available outside their app, the link above shows how ServiceNow models these.
What I found there was interesting: The RPA process table is extended from the Automation CI table (not surprising) which extends the Business Process table (that is the one that surprised me).
Looking at the Robot table I was again surprised. That is extended from the Application table (cmdb_ci_appl).
Now, I shouldn't have been surprised, it makes sense. I guess I've just been spending too much time in CSDM-land to have thought about it at that level and not tried to make it fit into App Service.
I am one of today's 10,000!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-21-2024 10:36 AM
That's great news! Thanks for sharing @Saurabh851!
