Mapped application service 'consumed by' business application

[JJ20]

Hi!

We are in the earlier stages of CSDM and noticed when creating a new Application Service, through the prompts, you can tie it to a business application.

How should mapped application services be handled to create the relationship back to Business Application?

[EricDohr · Accepted solution]

Congrats on beginning your journey.  Regardless of the Population Method of the Application Service, the relationship between Business Application to Application Service is going to follow the same CI Relationship type.  The relationship between a Mapped Application Service and Business Application is built manually via a CI relationship versus part of the Service Mapping process. 

My assumption is when you are going to a Mapped Application Service record you are not seeing the CI formatter?

If you are using the Application Service Wizard, there is functionality on the main page that will allow you to quickly build relationships to Business Applications, Service Offerings, and Parent Application Services.  You can access the wizard via Application Navigator (CSDM > Manage Technical Service > Application Service)

If you are on a Business Application form, there should be a CI Relationship formatter on the out of the box form.  This allows you to create a relationship between a Business Application and Application Service following suggested relationship types.   

You can also create CI Relationships directly on the CMDB_REL_CI table (if you have the appropriate rights).  

[JJ20]

hi - we usually start with ..

service mapping -> application services -> new

from there, the team picks the http entry point and lets discovery work its magic

where/how would you establish the relationship between the newly created service map and the business application?  are we missing a hop?

thanks in advance.

[EricDohr]

Once you have successfully created an Application Service record through Service Mapping, you will need to complete parallel efforts for things that are not discoverable.  For example, you will still want to populate the record with information such as support group, change group, etc.

Records that will have relationships with an Application Service configuration Item, such as Business Applications and Service Offerings, are not discoverable as part of Service Mapping. 

Because of this, you would want to relate the Application Service record to the appropriate records in scope through one of the steps mentioned above in the prior reply. 

[JJ20]

So .. are we thinking that once the team creates the service map to go back into the business application CI and create the 'consumes' relationship?