Not getting data in my Digital Portfolio Management DPM portfolio
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02-03-2025 12:36 AM - edited 02-03-2025 12:37 AM
I'm getting zeros in the performance snapshot in DPM portfolio. I have created Test incidents by selecting the Service and Service offering in my model. I have already setup Technical Service, Technical Service offerings , etc. Created the Enterprise portfolio, Executed the DPM historial 90 days job.
Any idea why I'm not getting Performance Snapshot report data in my Enterprise Portfolio?
System version Xanadu.
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02-03-2025 07:26 AM
All the DPM jobs I mean.
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02-03-2025 03:00 PM
correct, I manually ran the 2 DPM jobs several times and still cannot get the Open Incidents metric in Performance snapshot.
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02-03-2025 03:05 PM
Okay - How about your KPI groups? Are those set up and have you associated your service offerings with the KPI groups?
Another component is the setting of the Portfolio level - did you establish them on the Service? (This is done via Service Builder)
